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4 Tips for Senior Job Seekers Living with Disabilities

April 13, 2021 by Lacey Walters

If you find yourself looking for a new job while in retirement, you’re not alone. Many seniors are trading in leisure time for extra income, but finding a position after retiring can be overwhelming if you’re not sure where to start. If you are a senior living with a disability, the process can be even more challenging. To take the stress out of your job search, and make your re-entrance into the workforce feel well-informed, Blue Signal invites you to consider these important tips.

Update Your Resume 

While self-employment options, like owning your own business, may be the most flexible employment option, it may not be the most convenient. For many seniors looking for post-retirement employment, a part-time position with an established company may be their best bet. Companies like Liberty Tax Service, H&M, and TJX (whom you know as the conglomerate of Marshalls, HomeGoods, and T.J. Maxx) are top-rated when it comes to hiring those 65 and older. However, to get interviews and snag one of those positions you’ll need to update your resume.

Resumes help make the first impression on employers, so you need to make sure yours stands out from the stack. If it’s been a while since you’ve updated your resume, using an online resume tool can help you choose the best design and layout to grab the attention of potential employers. Nevertheless, updating your resume doesn’t have to be an overwhelming task. To make sure your resume stands out, keep it simple by creating a one-page highlight reel of your previous employment, emphasizing any metrics or measurable accomplishments. Then, pair your updated resume with a cover letter so you can address employment gaps due to your retirement or other life events. An updated resume and cover letter will give you a strong start to your job search.

Know Where to Look for Senior Jobs

Crafting a powerhouse resume and cover letter can help you land a job in retirement, but you have to find open positions before you can send your updated materials to potential employers. If you have a smartphone, be sure to download job seeker apps that will allow you to browse open positions from anywhere. LinkedIn is a great tool for applicants to use, and this social media site can also help you connect with recruiters and hiring managers. Be sure to follow companies like Blue Signal on LinkedIn to stay up to date with their announcements and tips, helping you continually learn about best practices in the digital job searching space. These recruiting firms specialize in finding the right candidate for the right job, and often post best practices for job seekers on their social media.

Of course, to make the most of your job search, it helps to know which companies may be looking for employable seniors. From Pfizer to Wells Fargo to Amazon, there are quite a few reputable companies actively seeking candidates who are senior and wiser for a variety of positions.

Understand Your Rights and Legal Protections

If you are a senior, you should be armed with the basics needed to find a perfect post-retirement job. Since you are looking for a position as a senior with a disability, you should also be knowledgeable of the labor laws that apply to you. Federal laws prohibit employers from discriminating against you due to your age. This law only applies to employees or potential employees who are over the age of 40, but a potential employer should never ask about your age in an interview. When job searching, look for companies that champion diversity and inclusion efforts; like at Blue Signal, where they refer all candidates on the basis on qualification rather than age or ability.

In addition to legal age protection as a senior, you are also subject to protections for disabilities. Much like age discrimination, businesses cannot base employment decisions on your disability alone. If you’re hired, they must make reasonable accommodations to make your work environment more accommodating to your disability. Understanding your rights and legal protections will benefit you greatly when looking for a job in retirement.

Senior Blog Graphic

Consider Working for Yourself

When job searching, it’s important to consider if working for someone else is your best option. Many seniors who are living with disabilities and looking for extra income have found it easier to pursue entrepreneurship instead of traditional employment. One of the most lucrative, low-risk options for working on your own is to start an e-commerce business. You can even begin your small business from home, which can be a bonus if you have limited mobility. Use this ecommerce startup guide from ecommerCEO to learn more about whether this kind of business is right for you.

Of course, e-commerce is not your only viable option. There are many small businesses that can work well for seniors, from bookkeeping services to freelance writing or even operating your own food truck. Best of all, launching a business has never been easier, especially if you take advantage of online business formation packages that take a lot of guesswork out of the process. In most cases, you can have your business registered and setup in as few as five steps.

Conclusion

Whether you need extra income for medical expenses or want more to do during the day, working in retirement can be a smart choice. Finding a job shouldn’t add more stress to your life, so be sure to follow the tips above to make your search a simpler process. There are resources at your disposal if you know where to look. Better yet, there are people out there who want to help you through this process. If you need some extra help, you can reach out to Blue Signal to work with one of their expert recruiters. Above all, try to find work that will make you happy while you make more money in retirement.

More about Patrick Young of AbleUSA

Patrick Young is an educator and activist. He believes people with disabilities must live within a unique set of circumstances--the outside world often either underestimates them or ignores their needs altogether. He created AbleUSA to offer helpful resources to people with disabilities and to provide advice on navigating various aspects of life as a person with disabilities.

 

Filed Under: Blog Posts, Career Advice Tagged With: blog, Job Hunt, Job Hunting, job seekers, Job Tips, Post-Retirement, Retirement, Seniors, tips

Coffee with a Recruiter, feat. Jonathan Lee

December 15, 2020 by Lacey Walters

From professional development, to management, and even having experience recruiting himself, Blue Signal’s Senior Manager of Operations has extensive experience working with recruiters, candidates, clients, and the industry overall. In our newest installment of Blue Signal’s Coffee with a Recruiter series, Jonathan Lee shared with us a two part segment on some key things people should know when working with recruiters - as both candidates and clients. Watch and read on to gather the intel you need to make the most of your recruiting experience. 

Working with Recruiters as a Candidate 

Question: “As a candidate, what should you know before reaching out to a recruiter?” 

Answer: “As a candidate, what you really should know before reaching out to a recruiter is really more about the recruiting company itself. They’re going to be representing you to the new company you want to work at, or maybe new companies that you’ve never heard of but could have your dream job, so you want to make sure the company has good reviews online. More importantly, you want to be sure they specialize in your industry or in the functionality of the role you are currently in. This is really really important. They might have a really good reputation in the industry and those big, target companies will tend to utilize those companies more. Just keep in mind that they will be representing you, so make sure who is representing you is who you want to.” 

 

Q: “Should you have anything prepared beforehand?” 

A: “As a candidate, there are actually things you should prepare before you reach out to a recruiter. This is going to be a simple tip, but I feel like there is a lot of value. Of course you should have your resume prepared and most up to date with your current job experience, current responsibilities, things like that. But also, I think it’s a really good idea and will up your chances of you being placed at that dream job if you have something like a brag sheet of rewards that you’ve won, patents you were granted, quotas that you’ve overachieved, things like that. 

Recruiters are so inundated with resumes that the more additional information that you can provide, the better and the reason is this. So whenever you send in your resume, cover letter, things like that - recruiters will put it in their ATS system. This is how they keep track of all the applicants, all their resumes. Now these systems are able to search for specific keywords. So if the recruiter has the dream job you’re looking for, or they get that dream job later on in the future, they are going to search their ATS. So the more information that you can provide the recruiter, the more chance they can reach out, the more they can better represent you, and the more likely that you’re going to get that dream job.” 

 

Q: “What is a common misconception candidates have when starting to work with recruiters?” 

A: “I think a big misconception that people have when starting to look for a new job with recruiters is that the recruiting companies find jobs for you. In reality, logically speaking, it really is a free service for the candidates. So recruiters technically find their clients people to fill their jobs and not the other way around. I’m just being straightforward and honest. So what I recommend is having patience. To really try to get ahead of that curve if you know something has changed in your current job situation, the right time to reach out to a recruiter is not when you need to find a job now, it really is a month out in advance. So keep on applying, keep on reaching out to recruiters. Make sure those recruiters are in your industry, have good reviews, are really good at what they do - and you will find your dream job.” 

 

Working with Recruiters as a Client 

Q: “As a client looking to hire, what should you know before reaching out to a recruiter?” 

A: “As a client looking to hire, there are really 3 things you need to keep in mind before reaching out to a recruiting firm. These 3 things that differentiate recruiting firms from each other are cost, speed, and quality. One recruiting firm really can’t have all 3 of these things so you really need to understand which is most important to you. All of these have their own merits and there are many different situations where one of the three would be more valued than the other. So you really just need to understand and have that alignment with the recruiting firm on which is important and they can definitely help you create that good hire that you want.” 

 

Q: “Knowing the search, what should you have prepared for your recruiter?” 

A: “Knowing the search, there are really two things you should know before reaching out to a recruiter, and these are really about your own company. The first thing is your weak points, and really being transparent when you talk to the recruiters about weak points. These weak points - whether it be bad reviews, whether it be a bad reputation in the industry - will come up throughout the interview process as candidates conduct their own research and talk to people in the industry. Having the ability as a recruiter to counter it or show that you’re having that level of transparency with the willingness to improve will always help the recruiter bring that talent and really address those weak points right up front, and help you create that good hire. 

The second point is your strengths. Now a good recruiting firm will take candidates away from their companies, not just find the ones who are unemployed. (Not to say that there isn’t good talent who are currently unemployed.) We call these strong points the sizzle. It is incredibly helpful to attract the best candidates in general, not just the ones who are available.” 

 

The Key Takeaways 

As a candidate, it’s important to do your research and make preparations before reaching out to a recruiter. Since finding you a job is essentially a free service, it helps to support the recruiter through updating your resume, setting goals, and getting on the market early. Recruiters need to know how to best represent you for the job you want, so communication is essential. 

As a client, transparency should be your priority when working with recruiting firms. You’ll need to know your goals, and know what you are willing to prioritize in order to reach them. Recruiters are masters at marketing opportunity - but in order to best market your company and the role you are looking to fill, they need to know both its strengths and weaknesses so they are fully prepared to tackle any objections as they arise. 

Blue Signal Search has over 150 years of combined recruiting experience, proving we have the knowledge you need to land that perfect job or hire. Contact us today to discuss your options and see if Blue Signal is the right fit for your next search. 

Headshot of Jonathan Lee
Jonathan Lee

Jonathan Lee

SR. MANAGER OF OPERATIONS

Jonathan supports a range of customer-facing and strategic functions. He heads the operations and technical support departments and manages IT initiatives and sales support goals. He also acts as our database administrator. He excels at building customer-focused action plans to help companies reach their business goals.

Filed Under: Blog Posts, Recruiter Tips Tagged With: best practices, candidates, coffee, recruiting tips, tips, working with a recruiter

Guide to Working from Home with Roommates, Spouse, Kids, or Parents

August 27, 2020 by Aylish DeVore

For many companies that made the switch back in March, working from home is becoming the new normal with over half of Americans going remote. This change - which in the beginning seemed only temporary - is now a much more permanent solution for many businesses nationwide. Since these companies have already implemented so many new technologies and processes to collaborate as a team remotely, they’re realizing they can save money on office and real estate costs while still supporting a high-functioning staff. According to Global Workplace Analytics, employers can save up to $11,000 a year for each employee who works remotely even half the time.

Being able to work from home can be a great perk as far as cutting out your daily commute and knocking out chores around the house on your lunch break. On the other hand, it also means that your spouse, children, and roommates now become your new co-workers who can often be much more distracting. This can be difficult to navigate as you work out a plan and get used to spending a lot more time together. To help you find your new normal, here are some helpful tips and tricks to co-habitating and co-working with all members of your household. 

Working from Home with Roommates Graphic

Set Realistic Expectations 

With such a big shift in your routine, there are bound to be some kinks that will take time to iron out, and that’s ok! Be upfront and set expectations with not only your housemates, but more importantly your coworkers. Everyone’s situation is anything but normal at the moment and there is no reason you should pretend it is. Whether you have kids being kids, or a roommate with a noisy call center job, it’s important to accept that things might not be 100% professional 100% of the time. 

Start a conference call or zoom meeting by explaining your situation; “My kids are playing in the other room and might need my brief attention throughout the call” or “My husband’s on a call in the other room if you hear any background noise.” This sets the tone of understanding from the beginning so if anything does come up, everyone is prepared. Being open and honest about how you’re managing distractions can also be reassuring to your fellow coworkers who may be feeling overwhelmed, and show that they’re not in it alone.    

Create Office Hours and Respect Them

Now that there’s no need to worry about commuting in morning traffic, you have the luxury to sleep in later and take your time getting to your desk. That being said, this can make it more difficult to get into a working state of mind and mentally ready for the day. A helpful tip is to wake up a little earlier and get something productive done before you even sit down at your desk. Something simple like unloading the dishwasher, journaling, or getting in a quick workout can wake you up and tell your brain you’re going to have a productive day. 

When it comes to multiple people working different jobs under the same roof, getting on a similar schedule can help everyone stay productive and keep the peace. It’s important to set strict start/stop times and communicate those clearly to everyone. This helps to avoid any misunderstandings between significant others, kids, or roommates about when the house needs to function as a working office. 

A good tip to communicate this to children is by using visuals to act as a constant reminder that you’re “on the clock”. Put up a gate or hang a sign on the door that requires them to stop and think if it's necessary to interrupt. This can actually be helpful for roommates too as no matter the age, sometimes people need a subtle reminder! 

Communicate Your Schedule

Communicating not only your start/stop times but also specific events throughout your day can make the co-working process much more seamless. Take the time to create a shared calendar or plan weekly chats about important meetings, calls, deadlines, etc. you have coming up. Shared calendars are a great tool as you can color code events based on what you need from your roommates. Note events where it is crucial that the room be silent with no interruptions, and video meetings to ensure no one gets caught on camera unexpectedly. This way, each of you can plan your schedules accordingly. 

For example, if you know your spouse has a video call late in the morning and needs a quiet room, you could maybe plan to take your lunch a little early that day to create a more relaxed environment. This is a great way to show you’re willing to be flexible and most likely they’ll return the favor for your next big meeting.   

Define your Space

Small spaces can mean short tempers. We understand this is often unavoidable, but you can still find ways to define what’s yours and what you’re willing to share. Setting boundaries on things like office equipment may seem slightly petty at first, but when you’re scrambling to get a deadline turned in and your laptop charger is nowhere to be found, tension is bound to boil over. Clearly keep your things separated and in a safe place so you always know where to reach for them. 

When it comes to finding your space, get creative while searching for quiet places to work and clear your head. Your car can act as another private room with a door that locks, for short term calls/meetings that you can’t be interrupted during. Taking a walk outside with fresh air can also be helpful when looking to relax or invigorate a new perspective on a project. It’s also a great way to take a call without others listening in from the next room. 

When sharing communal spaces, make a plan about where you’re each going to work and when. Maybe one of you gets the living room/dining table to check emails while sipping coffee in peace in the morning and the other gets the space after lunch, or switch off days of the week. There is always some common ground to be found but it’s up to you and your housemates to communicate and work together to find it. 

When it comes to working from home with kids, roommates or significant others, it’s important to accept that things aren’t going to be seamless and easy going from the start. Finding what will work for both of you is all about compromise and adjusting. If you decide on things to be one way and you find it’s not working, communicate and try something else! It’s going to take some time to settle into your new routines, but you will. 

While navigating all aspects of your new normal, make sure to take the time to regularly check-in on your roommates and family as WFH can often cause some added stress. A simple check-in or a night set aside to enjoy each other and do something out of the ordinary is a great way to boost everyone's mood and create a better work/life balance within your home turned office. 

Whether your situation is temporary or going to be a permanent schedule moving forward, being productive at home is achievable! Enjoy the added perks and give yourself and your housemates time to settle into these new roles. 

Filed Under: Blog Posts, Career Advice Tagged With: Avoid Distractions, Communal Space, communication, Covid, Deadline, Home office, Kids, Meeting, Office, Parents, Productivity, Remote, Roommates, Routine, Scheduling, Small Space, Spouse, tips, Video Meeting, WFH, WFH tips, Work from Home, Workforce, Working from Home Tips

Keeping Candidates Engaged During COVID-19

April 9, 2020 by Lacey Walters

Despite hard times, many companies are still hiring because two things are certain:

  1. Top talent is always hard to find, no matter the situation.
  2. Right now, people are working from home – with a lot of time to look at new opportunities!

In order to stay on top of the market and keep your company thriving throughout these difficult market conditions, follow these steps to ensure that your candidate pipeline is profitable.

Keeping Candidates Engaged - Infographic

Run Business as Usual with Interviews

If you want to stay competitive when the market begins to strengthen, your pipeline has to be strong. While there’s no need to worry about onboarding, you should be keeping your open roles active, so that when the time comes to fill them you are not left struggling. Continuing to conduct interviews as normal is beneficial to your business because it shows you care. Showing concern and acknowledging your candidate’s priorities like family, health, and their overall schedule gives a good indication on how you would treat them as an employee as well.

“53% of employees say a role that allows them to have greater work-life balance and better personal well-being is “very important” to them,” says a Gallup survey. They believe, “it's critical for employees to know an organization "walks the talk" on greater work-life balance and well-being.”

 

Stay In-Touch with Candidates

Recruiters need to keep qualified candidates “warm” in order to maintain the relationship and line of communication. Make sure to contact them once every 7-10 days to see if their job status has changed. Become their career consultant and try offering them coaching on other roles, so they learn to contact you first before accepting another job. If possible, offer them tools to develop their skills through online courses, professional interview prep, resume building, and more.

 

Get Creative

HR professionals should meet with internal teams to see where the standing needs still are. Depending on the role, there may be opportunity for remote work, contracting for projects, and other small support positions that can keep the candidate engaged with the company and the prospective role. An added bonus with this strategy – you get to see some samples of their skills as it directly applies to your business.

 

Maintain the Human Connection

With phone calls and emails, it’s hard to feel connected to the culture of a company, let alone coworkers, management, and other team members. Try utilizing video chats rather than phone calls whenever possible – whether that be in an interview, in a follow up, or for a check-in. This way, the candidate will feel more personally connected to you, the company, and the role. Better yet – when you’re able to look them in the eye without meeting in person, you will have a better read on their interest through facial expressions and level of engagement.

 

Keep it Positive

Be honest with candidates throughout the process of interviewing and prospecting – but keep it positive! Regardless of whether or not the relationship ends in a hire, you can never take back your tone once communication begins. According to a survey by Digitate, “organizations with poorly-handled onboarding are twice as likely to cause new hires to seek new opportunities ‘in the near future’.” Of course, when in difficult times, there are aspects of any organization that are strained. Rather than share the negative flat out – display how your organization is combating the hardship with optimism and employee care.

Click Here to Download the Candidate Engagement Guide

If you or your business are struggling with giving candidates the proper attention they need during this pandemic, a recruiter can help. At Blue Signal, we specialize in candidate engagement. We market your business, keep in contact with prospects, can provide talent market insights, and are your key to keeping your pipeline robust. Give us a call today to explore how we can support your hiring needs.

Filed Under: Blog Posts, Career Advice Tagged With: Coronavirus, Covid-19, hiring, hiring tips, pipeline, tips

7 Tips For the First Days of Your New Gig

March 5, 2020 by Lacey Walters

You’ve landed a new job, congratulations -- the hardest part is over! While surviving the interview process is something to celebrate, it’s important to keep up your A-game as you start your new role. Whether it’s applicants exaggerating on their resumes or employers overselling a role, it’s estimated that 20% of employee turnover happens in the first 90 days. 

But - no stress. They hired you for your abilities, and you should have everything you need to be successful! To ensure the best trajectory, read these simple ways to make sure that you make the most out of your first few days on the job. 

#1: Map out your commute so you can arrive early.

Arriving on time to work is expected, but arriving early shows your boss and colleagues that you’re serious about getting the job done. Make sure you map out the best route, account for traffic, and leave earlier than you think necessary to ensure you’re not left scrambling. Basically, live by the phrase “on time is late” until you get the hang of the new commute. 

#2: Dress to impress. 

Even if your workplace has a casual atmosphere, dressing nicer on the first day helps to make you feel like you’re fit for the job. The last thing you would want is to under-dress and stand out in that negative way. Wear something that you feel comfortable in and shows off a little bit of your personality, while still looking professional and polished. 

#3: Learn your coworkers’ names. 

The people you’ll be working with are going to be key for getting the lay of the land. They can help answer questions when needed and build your sense of morale for your time at the company. It’s important to learn their names and let them know you’re interested in getting to know them. After all, you’ll be spending quite a bit of time together from here on out. 

#4: Skip the sack lunch and go out to eat with your new team. 

Take learning the names of your coworkers a step further and invite them out to lunch on day one. This will help establish those key relationships from the very beginning and help you down the line. Ask your new coworkers about the culture, any tricks of the trade, or what they wish they had known on their first days. 

#5: Ask questions and take notes.

Your first day is going to be a whirlwind. Don’t be afraid to ask questions and write down anything that you think will be important in the future. Preparing questions as simple as, “What will be expected from me in my first 30 days here?” will help clear up any confusion with your responsibilities. You’ll be happy you asked for clarity, and your new supervisor will be impressed with your initiative. 

#6: Be courteous and grateful to everyone who helps you throughout the day. 

There will be a lot of established staff members taking time out of their days to help you learn the ropes. Make sure you are courteous of their time and thank them for helping you out. Sending a thank you email or, even better, writing a handwritten note to anyone who helps you out your first week is a simple gesture that can go a long way with making first impressions in your new role. 

#7: Smile and be yourself!

Being yourself is the most important aspect of starting a new career - you want to make sure that you’re the same person on day 1 as day 100. It’s important to not let the stress of a new job get to you -- they hired you for a reason! Taking the time to smile and let your personality come through on the first day is the easiest way to make a good first impression and smoothly transition into your new role.  

To make the transition even easier, Blue Signal goes beyond placements to provide new hire support, including offer negotiation, resignation preparation, company transition coaching, and further support throughout our candidate’s entire first year on the job. If you are looking for more support in that next step of your career, contact Blue Signal today to get a friend in the game, and make your next new role the best yet.

Filed Under: Blog Posts, Career Advice, Uncategorized Tagged With: career advice, Employment, new employee, new job, Retention Tips, tips

Recruiting: The Perfect Blend

October 2, 2019 by Lacey Walters

Many professionals have worked with recruiters in some capacity or another throughout the course of their careers. It’s common knowledge that recruiters help businesses fill open roles with qualified professionals. But have you ever really thought of the logistics behind this?

To be successful in sales, it takes a very particular combination of skills, attitude, and character. Salespeople must be confident, persistent, upbeat, and influential by nature if they hope to convince someone to buy what they are selling - whether it’s a product, service, or in certain cases, top talent.

Someone selling B2B must be an expert in their product. These companies who sell products and services to businesses are known to have long-term sales cycles. In most cases, this means developing established relationships with clientele to best understand their needs and ultimately deliver custom solutions. B2B sales are high value transactions, with elaborate influencing groups, stakeholders, business cases, and negotiations. Their high-stakes, high-reward model is complex but consistent.

B2C sales on the other hand, need to be able to roll with the punches. They will have shorter, more transactional sales cycles and will need to quickly create rapport with several different buyers in a day. Although their sales tend to be smaller in size, they are much greater in volume and require a diverse set of approach tactics and strategies.

Recruiters, in their unique circumstances, must create a balance and perfect mixture between the two selling philosophies. They must be able to sell a candidate to a company, but also a company to a candidate. 

Recruiter Joke

Why Recruiting is like B2B

At Blue Signal, we partner with our clients to act as an extension of their business. We strive to make our client relationships long-term, mutually beneficial, and as transparent as possible. Blue Signal invests in our clients’ successes and we make it our job to learn all there is to know about their business products, services, pain points, and goals. Our recruiters do a SWOT (strengths, weaknesses, opportunities, and threats) analysis for each role - making sure we have pinpointed the problem and are able to remedy the hiring issue… whether that be a need for people with different skillsets, an open role that needs filled, a culture fit or transition, or a number of other challenges.

This is much like the B2B model in that we establish a strong foundational relationship with our client stakeholders and must continue to develop the relationship with regular follow-up. CEO’s, management, reporting teams, cross-functional teams, and other individuals can be the driving force behind a hiring decision - so the stakeholders are often diverse and complex. These B2B “sales” are very high value. Blue Signal will charge the client a percentage of the placed candidate’s base salary, which often times requires some negotiations. To combat this fear of commitment, our recruiters must make meaningful, strong business relationships with the appropriate parties to truly create value and trust. The stakes are high, but with our superior caliber of talent, so is the ROI.

Recruiting is also similar due to the comparably small number of clients, and more complex and continual sales cycles. Blue Signal’s client base is hand-picked, relevant to our industry specialties, and truly decides our fate when it comes to sales success. We strive to understand the ins and outs of the business, their talent needs, their standing in their respective industry, where they are headed, and more. Each client is unique, so each tactic to complete their searches must also be unique. This requires a specific set of communication skills and developed business case analysis, presentations, negotiations, and more. We hope to make each of our clients long-term customers.

When you think of recruiting as a business - this B2B model makes sense! And is normally what people attribute to the industry. However, that’s really only one side of the conversation.

B2B Sales

Why Recruiting is like B2C 

Blue Signal has an extensive network of candidates and superior industry professionals that we constantly keep in contact with to help supplement their best career options. This network - unlike our client network - is much larger and much more transactional.

That word - transactional - has such a negative connotation. When really, all that’s meant by it is that our relationship is based on a transaction. In our first contact - recruiters have to sell themselves and their worth to a candidate rather quickly. Their goal is to establish a base level of rapport early. Recruiters may speak to hundreds of candidates in a week - and have to create meaningful touchpoints with each one in order to be successful. Each candidate has a unique set of skills, desires, needs, and other factors so each touchpoint has to be carefully crafted yet quick - much like the B2C tactics used by salesmen calling upon customers. Recruiters are trained to uncover candidate’s career drivers, potential job dis-satisfaction, and other things that get down to the candidate on a personal level. They really dial into the things that drive candidates in order to play into those wants and needs and create a longer lasting placement - unlike companies who often miss the mark by merely focusing on their bottom line. Therefore, the relationship between a recruiter and a candidate is transactional - yet precise and personal.

To truly craft this in-depth and thorough understanding of the individual behind the resume, Blue Signal processes each prospective candidate with a 12-point assessment. We inspect their career drivers, their ambitions, insecurities, behaviors - what makes them tick. A recurring example is people who lie in interviews. If they are in front of a hiring manager, looking for a job, they will say what they think that manager will want to hear to better their chances of getting the job. And - that can be more harmful than helpful in the long run. The candidate and hiring manager may ignore red flags or make compromises, both for the sake of fulfilling their short-term needs. By omitting their real desires, they may not be able to reach agreeable goals. We want to really get to know the candidate and understand what they want, so that we can do our best to place them somewhere they will be happy. This research is reminiscent of the time and effort all B2C companies put into understanding their target market, but on a scale of more than 100 interviews a week (i.e. more than 100 different “consumer” profiles - a Blue Signal recruiter’s target metric).

Not to mention, candidates today are exhibiting consumer behaviors more than ever. According to a survey by MRINetwork, “nearly three-quarters (72 percent) of candidates spend more than an hour researching a job and employer before even applying, and 16 percent of job seekers spend more than five hours!” This trend, coupled with the literal million open jobs without people to fill them, is putting candidates in the driver’s seat. They are doing more research into role responsibilities, company culture, compensation averages, and other key factors in a new job. This is turning recruiters into marketers - having to sell the company, the opportunity, and their structure better than any Glassdoor review ever could. Recruiters have the potential to be that mediator and representation to the hiring process and “customer” that both parties are unable to accomplish themselves.

B2C

Recruiters, The Perfect Blend

In many ways, recruiting is one of the most unique jobs in the world. As our CEO Matt Walsh uniquely indicates, “we are selling people to people!” Recruiters sell on all sides: they sell value to a client, they sell their relationship to candidates, they sell a client’s opportunity to a candidate, and they have to sell a candidate to a company - all before they even make a “sale.” They must maintain a balance between the two sales philosophies: taking the B2C human and consumer element and merging it with the B2B business scenario to create favorable outcomes for both parties.

Recruiters bring so much value to the hiring process. They strive to have that deeper understanding of candidates, their career drivers, and why they do what they do. They work to be partners to clients and invest in their success. A recruiter’s success depends on properly managing solutions to each party’s requirements and doing what is right for everyone. Blue Signal is proud to have some of the highest ethics and proven results in this dynamic industry, and strives to maintain that transparency in all aspects of our “sales”.

Filed Under: Blog Posts, Recruiter Tips Tagged With: B2C, blue signal, executive, Executive Search Firm, hiring, hiring manager, job search, recruiter, recruiters, recruiting, sales, tips

When Job Searching, Less is More

February 27, 2019 by Lacey Walters

By Trevor Gamble

There’s something fundamentally backward about the mindset most people have when searching for a job. The thought process goes something like this: “To earn a role, I need to submit as many applications and resumes as possible, cover all my bases for every company that relates to my experience, and gather as many interviews as I can. Only then will I have enough opportunities and an option or two to choose from.”

The Problem

Working a search like that will quickly lead to burnout and unravel even the most experienced job hunters. We’ve all heard the phrase “less is more.” This is so true, and particularly applicable to a job search. I talk with seekers who are employed and those who are unemployed. The advice I give both types of people is the same: be intentional in your search, and you will not only feel better, you’ll perform better.

I’ll be the first to raise my hand and admit that I’ve been guilty of that strategy! I’ve applied everywhere, sent countless resumes, tried to become like a magnet for interviews, and hoped for responses, most of which never came.

By working that way, I created a ton of work for myself, applying to roles, updating my resume for each, tracking email sends, coordinating phone screens and an occasional in-person interview. On and on I went, and I found myself stretching my resume to the limits of my actual skill set, in hopes that I would possibly fit the required skillset of roles I was applying to. I was over-distributed and under-performing.

The Hub and Spoke Model

So, how can a job searcher perform better? Start by narrowing the focus as much as possible. There multiple methods for this, but one great exercise is called the “hub and spoke” model.

Start by sitting down with a clear mind and a clean sheet of paper. In the middle, write down a single broad industry you have experience in, and circle it. Then, draw lines or “spokes” off the “hub” word in the middle. At the end of each line, write a related industry or a company name that connects to the previous word. This can be a vendor, a skill, a service provider, or a customer. Continue fleshing out the model with more details. Add people in your network, technologies, even geographic locations. By the end, you should have several starting points of information, including company names and specific niche areas of the “hub” industry. See an example below.

Moving Forward

Equipped with a focused list of companies and niche targets, you’ll find it much more effective to begin a search for opportunities. Start with the most detailed information (network contacts, specific technologies, and core skills), and work with those before launching a broad industry-wide job search.

Doing this type of exercise also makes it more likely a professional recruiter can align with you and help you. We do our best work when there’s less ambiguity about what a candidate wants. More is not always better!

Stay focused, stay committed, and stay positive. Job searching and career development is always a journey, never a destination!

Need help with your job search? Drop us a line at info@bluesignal.com.

Filed Under: Uncategorized Tagged With: job searching, jobs, tips

How to Speed Up a Hiring Cycle by 50% or More

June 28, 2017 by Lacey Walters


The average hiring cycle has risen sharply in the past few years (from 13 days to over 23 days). Some positions take even longer—2 months or more to make a hire. All of this lost time slows down team momentum and actually leads to a sloppier hiring process, not a more careful one. Not only that, many of the top job candidates are off the market in 10 days or less. Companies that take a long time to hire are depriving themselves of the best talent in the industry.

This year, aim to slash the hiring time by 50%. Here are the best ways to cut down lag time on a new hire:

Diagnose the problem areas

Start by taking a quick look at the numbers. How long did it take to hire the last 3 employees? Break down the hiring process into role creation, role approval, applicant tracking/sourcing, screening, interviewing, and extending the offer. Which takes the most time? Where can the process be sped up? Most companies lose steam in screening and interviewing candidates.hiring cycle

Plan out the hiring cycle

Set a deadline for onboarding the new hire. While most hiring cycles do not go exactly according to plan, having a deadline creates an incentive for good time management and fast responses. It is a common pitfall to subconsciously underestimate the time it takes to make the hire.

Start by coordinating the schedules of everyone involved in making the hire. Most companies try to get too many people involved in the hiring process, which can create confusion and delays. Best practice is to include the person who will be directly managing the employee, someone who can drill them on the technical skills, and preferably one team member who would be working alongside them.

If one of the hiring managers will be traveling, overloaded, or working on a complex project, consider reassessing the hiring timeline or cutting them out of the hiring process altogether. Good candidates may stick it out for a long hiring process, but most won’t.

Urgency bonus

Sometimes, a long hiring cycle happens when a manager is afraid of hiring the wrong person. This is a valid concern, because bad hires are expensive—but so is a long hiring cycle. A delayed hire can mean expensive overtime, overworked team members, missed deadlines, or even falling behind in market competitiveness.

For companies that work with recruiters (internal or external), an urgency bonus is a great incentive to keep things moving. The bonus should be enough to overcome the temptation to procrastinate, but not so big that the hiring manager is tempted to rush the hire.

Resist “Mini Me” and “Queen Bee” Syndrome

Most hiring managers want to hire someone with a similar industry background and skill mix, essentially, someone whose resume looks just like their own…minus 5 years of experience and 25% in salary, give or take. The reality is that it’s more comfortable to hire “mini me” people with a similar background, but the strongest and highest-performing teams are diverse—in strengths as well as in personality.

Mini me syndrome - hiring cycle

Avoid “mini me” syndrome in a hiring cycle. The best teams have diverse work histories.

 

The other pitfall to avoid is “queen bee” syndrome. It can be tempting to always go after the perfect candidate with the strongest career path, best leadership qualities, impeccable background, and every skill under the sun. Not only are these “queen bee” candidates rare and expensive, but they also often are not what is needed. Most teams are made up of worker bees. Resist the urge to insist on every skill, and assess what is truly needed in the role.

Training Skills and “Bend” Points

In today’s market, there is a resistance to on-the-job training at nearly every seniority level. Many hiring managers overestimate the amount of experience they need in a candidate, but they underestimate what someone can learn on the job. Keep in mind that a newly hired person is more likely to put in extra hours and extra work to close their skills gap. In many cases, hiring managers wait around for an extra 3 months for the perfect candidate, when they could have hired someone slightly less senior and trained them on the job in less time than it took to find them.

Backfills vs. New Roles

In the staffing industry, recruiters know that backfills nearly always get filled faster than newly created positions. In fact, many new roles change several times during the hiring process. Many never get filled at all. This is because backfill roles are under pressure to fill. Keep this in mind when creating a new role. It is a huge time drain to get everyone involved in a hiring project that may change three times and still take six months to fill.

Most hiring managers prefer to focus on their projects, not on drawn-out hiring cycles. Cutting down the hiring cycle time benefits everyone. It takes dedication, so set multiple milestones if necessary. By slashing wasted time in the hiring process, companies will boost morale, get on top of projects faster, and hit their goals at a better rate than the competition.

Filed Under: Blog Posts Tagged With: candidates, customer experience, hiring process, job candidates, recruiters, recruiting, strategy, tips

Why Customer Experience Should Matter to Recruiters

June 15, 2017 by Lacey Walters


Recently I was asked, “When you are working on a search for one of your best clients, and the resumes come to you, how quickly can you determine if it is someone your client will be interested in?”

I was honest and admitted it only took about five seconds. He gasped on the other end of the phone and asked what I do with the people who don’t cut the mustard. I told him our process was telling candidates that they are not a fit for our current role, but that I will keep their information for other opportunities and imply that we will likely have something for them in the future.

He calmed down, but pointed out that what really frustrates him is that quite a few hiring managers only look at resumes for a few seconds after many of them prolong the application process, which can take candidates multiple hours to submit. It is no longer just sending in a resume. He said it disgusts him that they are only spending five seconds looking at an application that likely took two hours to apply to.

He made a great point; it’s not a fair tradeoff. This got me thinking; are we really being fair to people who want to work for us? Candidates have spent two hours of time filling out an application for the chance to join your company, yet we are only giving them five seconds of review before we make a decision.

Today, everyone is talking about customer experience management; creating a consistent, desirable and differentiated experience across all touch-points with your organization. According to a Walker study, by the year 2020, customer experience will overtake price and products as the key brand differentiator.

Customer Experience 2020

 

The reality is that every time you or someone in your company engages a customer, it creates an experience that they remember. A positive emotional experience anchors them to you, whereas a negative experience will encourage them to head straight to your competitor. Where are the hidden opportunities to add enough value for our customers that it begins to offset the effort they’ve expended for us, thus forging a more equitable exchange?

Big box industries say that the key is Voice of the Customer (VOC) tools like reviews and surveys. Hotel chains and software companies ask their biggest customers, “What can we do differently?” and “How did we do?”

But how do you encourage your customers to take the time to volunteer this type of feedback? You try to dangle a carrot. Entice them with a discount, money, gift card or future services. Valuable comments are only going to be offered if something is in it for them, right? Never is a customer going to say they will drop everything to give a company advice on their service. Everyone is money-driven, and everyone is time-driven.

In recruiting; we are trying to best service our clients and candidates. But rarely do recruiting firms solicit clients  to ask how they can service them better. From a recruiting perspective, a question that is always asked from our clients is, “How do you differentiate yourself?” We go into recruiter autopilot, explaining very quickly what sets us apart: “We offer a full year guarantee, access to great candidates, we are fast, and we have a winning success rate. We are available 24-7 and offer a human touch, etc.….”

Yes, these are all positive ways to set your firm apart. But are they really differentiating? Probably not.

When it comes to customer experience management how do we as recruiters better ourselves and put the client first? The answer can be applied to every business interaction, and that is:

Ask better questions.

Questions such as:

  • “What can we be doing differently?”
  • “What are you looking for from a recruiter?”
  • “Can you fill the role on your own?”
  • “What type of talent are you searching for?”
  • “Does a full-year guarantee mean anything to you?”
  • “Do you want your industry’s #1 sales player in this industry? Or do you need someone in the chair who’s capable of doing the job?”

I have learned over the years that if we ask the right questions and understand the client’s needs, we create better relationships and earn long term results.

The truth is that dangling a carrot in exchange for reviews doesn’t work. Once you have formed a relationship with them, they will offer genuine feedback and ways to help. The best way to manage your customer experience comes back to better questioning. Dig deeper. Ask questions like:

  • “What is important to you in your career?”
  • “Where do you want to be in ten years?”
  • “How will you get there and why?”

Over 90% of professionals won’t know the answers to these questions. But that is okay, because we as recruiters are here as sounding boards to help them better understand companies, industry trends, and even their own needs.

At the end of the day, the most valuable reviews come from asking the right questions. No one truly tells you how to do things differently until they are upset or realize that things went wrong.

When you think of customer experience management, are you really listening to your customer? Here at Blue Signal, we pride ourselves on asking the right questions and are always open to hearing how we can improve.

Feel free to hear our full line of questions on the client side by reaching out at info@bluesignal.com .

Filed Under: Blog Posts Tagged With: candidates, customer experience, hiring process, job candidates, recruiters, recruiting, strategy, tips

Job Ads Should Look More Like Dating Profiles – Here’s Why.

May 26, 2017 by Lacey Walters


Picture seeing an online dating profile like this:

Requirements:

  • Must do all chores (laundry, all cleaning, bills), plus more as needed.
  • Must be willing to make sandwiches on demand and cook all meals 5+ times per week.
  • Minimum 700+ credit score and excellent budgeting skills required.
  • Must be able to handle difficult in-laws.

Who would swipe right on a profile like that? Any sane suitor would swipe left on that person as if their life depended on it because no one in their right mind would list requirements like that on a dating profile. It just isn’t a feasible way to find a successful match. So why are job ads being written like this?

Take a look at the description below, taken from real job postings:

Requirements:

  • Minimum 10 years of experience.
  • MBA required.
  • MUST be willing to work long hours on nights and weekends.
  • Must handle all regular duties plus others as needed.
  • Self-starter who can work with minimal direction.
  • Proven success in consistently landing top-level enterprise clients.
  • Natural ability to thrive under high pressure.
  • Please do not apply if you do not have qualifications listed above.

 

More like a prison sentence than a job ad. Not a single top performer would be tempted to apply to a job like this, and yet this continues to be the standard in the job ad world. Instead of showcasing a company’s passion, mission, and opportunity, they aim to scare off all but the most dedicated candidates. Demanding job ads became the norm during the 2008 financial crisis. Job ads were full of intimidating lists of hefty requirements, because the labor market was so bad that even top people were willing to take any jobs they could get.

The trouble is, this approach has stopped working.

The economy has shifted to a candidate-driven market, and companies are finding that the talent market is more competitive than ever, especially in fast-growing market segments like emerging technology, wireless/telecom, and programming. And due to tightening work visa restrictions, employers cannot always rely on the pool of H-1B workers. As a result, companies are having a harder time attracting talent.

 

Better to have too many choices than not enough.

Of course, there are some non-negotiables in both dating and employment. Everyone has standards. But highlighting the negative aspects of the job to “scare away” unmotivated applicants will make a top candidate question why they would bother applying to an apparently horrible job.

Experts estimate that up to 80% of candidates are passive. This means they keep options open but usually stay put unless something great comes along. Companies who write hardline job ads cut out 80% of their possible applicants. The best employees almost never have to make a career move, so companies with bad job descriptions automatically eliminate the best candidates right off the bat.

 

Ernest Shackleton's 1901 ad for the North Pole expedition. Not exactly a welcoming job description.

Image: Ernest Shackleton’s 1901 newspaper ad for the first successful trip to the South Pole.

Writing more attractive job ads will naturally cause an uptick in the number of applicants. Sometimes this is the reason companies write harsh job ads – they want to reduce the flood of applications. However, this strategy is flawed. In the world of easy online applications, companies who demand too much will still get flooded with applicants, but the majority will be desperate or underqualified applicants. It is better to have too many choices than not enough.

By the way, getting overwhelmed by applications is one of the best reasons to consider using a recruiter to weed through hundreds of applicants. Recruiter fees are expensive, but so is a hiring manager’s time.

 

Bad attitudes are expensive.

Focusing on the minimum qualifications is insulting to top candidates who have worked hard to build their skillset and bring extra to the job. Telling someone that they have met the minimum standard is hardly motivating in the dating world, and even less in the professional world. It is far better to tell them what the reward will be if they exceed expectations. Instead of focusing on the minimum bar, focus on the things that will set the job apart and how the company rewards its best people.

If employees have to jump through hoops during the hiring process, expect to pay a lot more than market rate to attract high-performing employees. Even then, many people will eventually leave a high-paying job for a job that treats them well. High turnover might work for minimum-wage employees, but it gets very expensive for salaried employees. Consider the direct costs of replacing an employee (advertising the job, interviewing, travel costs, background checks, and onboarding), plus the indirect costs of low morale, poor branding, decreased service quality, and the negative effects of stressed and dissatisfied employees.

Just like in real life, there is a spectrum of what works. Antagonistic, authoritarian work relationships can sometimes produce results (take Amazon’s notorious work culture, for example), but candidates in today’s market have lots of options. Companies who take a hardline attitude should not count on attracting top performers.

 

Show personality, not gimmicks.

Once upon a time, “Coding Ninja” job titles and ping-pong tables were the hottest way to attract up-and-coming talent. It worked for a while, but in the end, employees mostly want to make sure that a job will meet their real needs. That means money, time off, career advancement, and a good workplace environment.

What should companies focus on instead? Start with opportunities, rewards for top performers, career paths, benefits, work culture, and brand ideals. The top attractors in the United States have strong branding around how they’re changing the world. They don’t always pay the most or have the best benefits, but they maintain strong ideals about their mission.

Most companies only put effort into considering what they want out of an employee, and no time thinking about why anyone would want the job. This is unfortunate, because every company has something unique to offer. Start with the hard numbers, like salary package, benefits, PTO, and bonus structure. Go on Glassdoor to see what people are already saying, and pick out some of the top positive comments describing the culture. Plan out the realistic career path for the person who will fill this position, and note in the job description what opportunities they will have.

 

Focus on the relationship.

Even the most formal professional relationships are still relationships. They are based on people understanding each other and cooperating. When someone takes a job, they sign up to spend hundreds or thousands of hours of their life to pursue the company’s goals, and the company agrees to be that employee’s livelihood.

Investing in employees is expensive, but it also produces great results. Many studies have shown that unhappy employees do a bad job at work, and happy employees give better service. It takes time, effort, and hard work to attract top people, but the payoff is enormous.

Want more tips on how to write a great job ad? Check out Blue Signal’s top 5 tips for building a better job description.


Filed Under: Blog Posts Tagged With: candidates, company culture, guide, hiring process, how to, how to interview, job, job market, strategy, tips

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