Our client is a global software company, developing and supporting products B2B, and ultimately helping other organizations reach their goals. With such a high emphasis on quality customer care, they are hiring a Director of Customer Success to support and optimize their customer lifecycle.

The Director of Customer Success will leverage deep experience within consultative sales and customer journeys to help build the life cycle from acquisition to close. They will strategize and monitor the progress of key enterprise accounts to make recommendations on process changes to further facilitate the company’s growing success.

This Role Offers:

• Competitive compensation plus robust benefits package, flexible PTO, bonuses, and more.
• The opportunity to work for a globally recognized and respected company, supporting household-name clientele.
• Opportunity to work within a company that truly helps make a positive difference in the world.
• Fun and friendly work environment that prioritizes collaboration and community.
• Company focused on client satisfaction – technology can be taught but relationships with customers are where the real ROI comes in.
• Leadership is engaged yet hands off – giving guidance and responsibility to every team member so that they have the best tools and space to get their jobs done.
• Company that makes true efforts to stay on top of the newest technologies – the opportunity to be the first in the door with new industry developments in the software application space.
• Opportunity to build and develop sales processes and teams in your own vision.

Focus:

• Implement customer success strategy for current and future account engagements.
• Mentor, coach, and manage a team of client success professionals in providing the best service possible to $MM, enterprise clientele.
• Support retention and mitigate escalations through strategy and growth promotion.
• Communicate clear KPIs and goals for team, including retention, pipeline development, account growth, forecasting, and success tracking.
• Collaborate with marketing and sales teams to support a cohesive customer success strategy and get top-level support to boost opportunities.
• Make regular reports to senior management on customer pain-points and opportunities for improvement within product features. Become voice of the customer when it comes to internal decision-making and SaaS product optimization.

Skill Set:

• 5+ years of customer success experience, with track record of success in building customer journey processes and managing lifecycle.
• Background in SaaS or software products. Must understand value prop for software capabilities and understanding of current market for these products.
• Technical proficiency with software suites like CRMs, word processors, etc. to be able to navigate proper technology for customer communications and support.
• Bachelor’s degree in computer science, sales, or a related field.
• Strong customer-facing skills; comfortable interfacing with decision-makers across a range of industries with the ability to align technical solutions with business requirements.
• Proven success in customer engagement and consultative services.
• Excellent problem-solving and creative thinking skills.

Our client is a global software company, developing and supporting products B2B, and ultimately helping other organizations reach their goals. With such a high emphasis on quality customer care, they are hiring a Director of Customer Success to support and optimize their customer lifecycle.

The Director of Customer Success will leverage deep experience within consultative sales and customer journeys to help build the life cycle from acquisition to close. They will strategize and monitor the progress of key enterprise accounts to make recommendations on process changes to further facilitate the company’s growing success.

This Role Offers:

• Competitive compensation plus robust benefits package, flexible PTO, bonuses, and more.
• The opportunity to work for a globally recognized and respected company, supporting household-name clientele.
• Opportunity to work within a company that truly helps make a positive difference in the world.
• Fun and friendly work environment that prioritizes collaboration and community.
• Company focused on client satisfaction – technology can be taught but relationships with customers are where the real ROI comes in.
• Leadership is engaged yet hands off – giving guidance and responsibility to every team member so that they have the best tools and space to get their jobs done.
• Company that makes true efforts to stay on top of the newest technologies – the opportunity to be the first in the door with new industry developments in the software application space.
• Opportunity to build and develop sales processes and teams in your own vision.

Focus:

• Implement customer success strategy for current and future account engagements.
• Mentor, coach, and manage a team of client success professionals in providing the best service possible to $MM, enterprise clientele.
• Support retention and mitigate escalations through strategy and growth promotion.
• Communicate clear KPIs and goals for team, including retention, pipeline development, account growth, forecasting, and success tracking.
• Collaborate with marketing and sales teams to support a cohesive customer success strategy and get top-level support to boost opportunities.
• Make regular reports to senior management on customer pain-points and opportunities for improvement within product features. Become voice of the customer when it comes to internal decision-making and SaaS product optimization.

Skill Set:

• 5+ years of customer success experience, with track record of success in building customer journey processes and managing lifecycle.
• Background in SaaS or software products. Must understand value prop for software capabilities and understanding of current market for these products.
• Technical proficiency with software suites like CRMs, word processors, etc. to be able to navigate proper technology for customer communications and support.
• Bachelor’s degree in computer science, sales, or a related field.
• Strong customer-facing skills; comfortable interfacing with decision-makers across a range of industries with the ability to align technical solutions with business requirements.
• Proven success in customer engagement and consultative services.
• Excellent problem-solving and creative thinking skills.

Our client is a global software company, developing and supporting products B2B, and ultimately helping other organizations reach their goals. With such a high emphasis on quality customer care, they are hiring a Director of Customer Success to support and optimize their customer lifecycle.

The Director of Customer Success will leverage deep experience within consultative sales and customer journeys to help build the life cycle from acquisition to close. They will strategize and monitor the progress of key enterprise accounts to make recommendations on process changes to further facilitate the company’s growing success.

This Role Offers:

• Competitive compensation plus robust benefits package, flexible PTO, bonuses, and more.
• The opportunity to work for a globally recognized and respected company, supporting household-name clientele.
• Opportunity to work within a company that truly helps make a positive difference in the world.
• Fun and friendly work environment that prioritizes collaboration and community.
• Company focused on client satisfaction – technology can be taught but relationships with customers are where the real ROI comes in.
• Leadership is engaged yet hands off – giving guidance and responsibility to every team member so that they have the best tools and space to get their jobs done.
• Company that makes true efforts to stay on top of the newest technologies – the opportunity to be the first in the door with new industry developments in the software application space.
• Opportunity to build and develop sales processes and teams in your own vision.

Focus:

• Implement customer success strategy for current and future account engagements.
• Mentor, coach, and manage a team of client success professionals in providing the best service possible to $MM, enterprise clientele.
• Support retention and mitigate escalations through strategy and growth promotion.
• Communicate clear KPIs and goals for team, including retention, pipeline development, account growth, forecasting, and success tracking.
• Collaborate with marketing and sales teams to support a cohesive customer success strategy and get top-level support to boost opportunities.
• Make regular reports to senior management on customer pain-points and opportunities for improvement within product features. Become voice of the customer when it comes to internal decision-making and SaaS product optimization.

Skill Set:

• 5+ years of customer success experience, with track record of success in building customer journey processes and managing lifecycle.
• Background in SaaS or software products. Must understand value prop for software capabilities and understanding of current market for these products.
• Technical proficiency with software suites like CRMs, word processors, etc. to be able to navigate proper technology for customer communications and support.
• Bachelor’s degree in computer science, sales, or a related field.
• Strong customer-facing skills; comfortable interfacing with decision-makers across a range of industries with the ability to align technical solutions with business requirements.
• Proven success in customer engagement and consultative services.
• Excellent problem-solving and creative thinking skills.

Our client is a global software company, developing and supporting products B2B, and ultimately helping other organizations reach their goals. With such a high emphasis on quality customer care, they are hiring a Director of Customer Success to support and optimize their customer lifecycle.

The Director of Customer Success will leverage deep experience within consultative sales and customer journeys to help build the life cycle from acquisition to close. They will strategize and monitor the progress of key enterprise accounts to make recommendations on process changes to further facilitate the company’s growing success.

This Role Offers:

• Competitive compensation plus robust benefits package, flexible PTO, bonuses, and more.
• The opportunity to work for a globally recognized and respected company, supporting household-name clientele.
• Opportunity to work within a company that truly helps make a positive difference in the world.
• Fun and friendly work environment that prioritizes collaboration and community.
• Company focused on client satisfaction – technology can be taught but relationships with customers are where the real ROI comes in.
• Leadership is engaged yet hands off – giving guidance and responsibility to every team member so that they have the best tools and space to get their jobs done.
• Company that makes true efforts to stay on top of the newest technologies – the opportunity to be the first in the door with new industry developments in the software application space.
• Opportunity to build and develop sales processes and teams in your own vision.

Focus:

• Implement customer success strategy for current and future account engagements.
• Mentor, coach, and manage a team of client success professionals in providing the best service possible to $MM, enterprise clientele.
• Support retention and mitigate escalations through strategy and growth promotion.
• Communicate clear KPIs and goals for team, including retention, pipeline development, account growth, forecasting, and success tracking.
• Collaborate with marketing and sales teams to support a cohesive customer success strategy and get top-level support to boost opportunities.
• Make regular reports to senior management on customer pain-points and opportunities for improvement within product features. Become voice of the customer when it comes to internal decision-making and SaaS product optimization.

Skill Set:

• 5+ years of customer success experience, with track record of success in building customer journey processes and managing lifecycle.
• Background in SaaS or software products. Must understand value prop for software capabilities and understanding of current market for these products.
• Technical proficiency with software suites like CRMs, word processors, etc. to be able to navigate proper technology for customer communications and support.
• Bachelor’s degree in computer science, sales, or a related field.
• Strong customer-facing skills; comfortable interfacing with decision-makers across a range of industries with the ability to align technical solutions with business requirements.
• Proven success in customer engagement and consultative services.
• Excellent problem-solving and creative thinking skills.

Our client provides comprehensive networking services and monitoring support to some of the most reputable entertainment venues, events, and tech companies in the world. As the need to stay connected increases, so does the demand for reliable and secure networking support. To keep up with demand, they are looking to hire a Network Engineer to develop and maintain stable, reliable, and secure networks to provide customers.

The Network Engineer will manage a full stack of responsibilities including the implementation, configuration, repair, and lifecycle of all network systems. This individual should have strong hands-on knowledge of network architecture, engineering, and design.

This Role Offers:

• Competitive base salary plus benefits package including medical/dental/vision, paid vacations, holidays, and more.
• Outstanding company culture with a focus on camaraderie and respect.
• High employee tenure and a small, tight-knit team environment with a management culture that is highly receptive to feedback. Commitment to setting everyone up for success.
• Opportunity to support connectivity at well-known events and venues.
• Company is reputable and on the cutting edge of innovation, with processes dedicated to creating new products as well as supporting current brands.
• Incredible expense paid travel opportunities to see all walks of life.

Focus:

• Design and deploy LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.
• Oversee the implementation of permanent and temporary IP network environments for events and other client locations.
• Provide expertise and direction on network engineering and architecture requirements for cloud technologies and solutions.
• Own, define, and drive projects to support business requirements and to enhance the network’s performance, availability, and security.
• Perform server and security audits, and system backups and recovery.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Oversee new and existing equipment, hardware, and software upgrades.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Provide high level oversight to technical and non-technical entities in order to define requirements and deliver solutions to meet customer needs.
• Lead customer-facing and critical troubleshooting efforts under time sensitive situations.

Skill Set:

• Bachelor’s degree in Engineering or a related field.
• 3+ years of Network Architecture, Administration, Design and/or Engineering experience.
• Strong understanding of IP networking, protocols, and network architecture.
• Experience developing and monitoring large-scale networks with a focus on sustainability.
• Technical expertise with TCP/IP networking, including routers, switches, ethernet, servers, LAN-WAN, VoIP, and other fundamental technologies involved in network design.
• Strong knowledge of routing protocols (OSPF, RIP, EIGRP, BGP)
• In-depth knowledge and experience with the design and implementation of data transport and internet protocols.
• Implementation experience of HSRP, DHCP, DNS, FTP, ACLs, TFTP or related.
• Strong communication and interpersonal skills, comfortable speaking with C-level executives and decision-makers.
• Technical experience with
• Industry certifications such as CCNA, CCNP, CWNA, Network+, Security+ preferred.
• 50% travel to client locations.

Our client provides comprehensive networking services and monitoring support to some of the most reputable entertainment venues, events, and tech companies in the world. As the need to stay connected increases, so does the demand for reliable and secure networking support. To keep up with demand, they are looking to hire a Sr. Network Engineer to develop and maintain stable, reliable, and secure networks to provide customers.

The Sr. Network Engineer will manage a full stack of responsibilities including the implementation, configuration, repair, and lifecycle of all network systems. This individual should have strong hands-on knowledge of network architecture, engineering, and design.

This Role Offers:

• Competitive base salary plus benefits package including medical/dental/vision, paid vacations, holidays, and more.
• Outstanding company culture with a focus on camaraderie and respect.
• Act as the righthand to the CTO.
• High employee tenure and a small, tight-knit team environment with a management culture that is highly receptive to feedback. Commitment to setting everyone up for success.
• Opportunity to support connectivity at well-known events and venues.
• Company is reputable and on the cutting edge of innovation, with processes dedicated to creating new products as well as supporting current brands.
• Incredible expense paid travel opportunities to see all walks of life.

Focus:

• Design and deploy LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.
• Oversee the implementation of permanent and temporary IP network environments for events and other client locations.
• Provide expertise and direction on network engineering and architecture requirements for cloud technologies and solutions.
• Own, define, and drive projects to support business requirements and to enhance the network’s performance, availability, and security.
• Perform server and security audits, and system backups and recovery.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Oversee new and existing equipment, hardware, and software upgrades.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Provide high level oversight to technical and non-technical entities in order to define requirements and deliver solutions to meet customer needs.
• Lead customer-facing and critical troubleshooting efforts under time-sensitive situations.

Skill Set:

• Bachelor’s degree in Engineering or a related field.
• 7+ years of Network Architecture, Administration, Design and/or Engineering experience.
• Strong understanding of IP networking, protocols, and network architecture.
• Experience developing and monitoring large-scale networks with a focus on sustainability.
• Technical expertise with TCP/IP networking, including routers, switches, ethernet, servers, LAN-WAN, VoIP, and other fundamental technologies involved in network design.
• Strong knowledge of routing protocols (OSPF, RIP, EIGRP, BGP)
• In-depth knowledge and experience with the design and implementation of data transport and internet protocols.
• Implementation experience of HSRP, DHCP, DNS, FTP, ACLs, TFTP or related.
• Strong communication and interpersonal skills, comfortable speaking with C-level executives and decision-makers.
• Technical experience with
• Industry certifications such as CCNA, CCNP, CWNA, Network+, Security+ preferred.
• 50% travel to client locations.

Our client delivers cloud wireless access solutions that include virtualization, wireless network management, and device-to-cloud support. They are hiring a VP of Product Engagement to handle increased demand for their products through product planning, development, and product management.

The VP of Product Management is a product marketing expert who is responsible for the positioning of winning, industry-disrupting service products. They will lead product development attempts through the lifecycle process from beginning to end. They will have access to a huge pool of resources and marketing support team.

This Role Offers:

• Competitive base salary plus bonus, stock options, and comprehensive benefits package: PTO, medical/dental/vision, and more.
• Thought-leadership opportunity – voice within dynamic product marketing and leadership teams, with opportunity to build your career and your own team.
• Opportunity to become very influential in what the future of the company is going to be.
• Small, entrepreneurial team backed by a multimillion-dollar budget.
• Tightly knit and results-focused team with a strong work-life balance.
• Access to explosive growth within the SaaS, IoT, Big Data, cloud, and wireless technology space.
• Company is privately held with strong financial backing.
• High visibility within the team and a high degree of influence on projects and company strategy.
• Company and executive leadership is low bureaucracy, low red-tape, data driven, and results-focused. The bet ideas and most measurable outcomes will always win.
• Extensive support resources and a team of highly trained support staff to assist in the implementation of strategic initiatives.

Focus:

• Work with marketing, design, advertising, customer service, vendors, merchandising, and executive teams to develop campaigns based on competitor analysis and market pricing to develop an edge.
• Lead the product strategy through market research, feedback, and analysis to influence pricing and product promotion.
• Research and analyze competitors in the space and analyze the company’s performance against them in various ranking touchpoints.
• Drive adoption and expansion of products by highlighting feature opportunities, winning use cases, and relevant strategies to customers.
• Contribute to products and offer improvement suggestions by providing lifecycle feedback to product management, engineering, and other cross-functional teams.
• Proactively understand customer needs and align product and industry expertise to drive alignment on decisions that enhance customer value. Act as the voice of the customer.
• Identify prime market areas where the company can grow: through product line expansions, new distribution opportunities, and prospective clients.
• Foster new and existing relationships with wireless operators, cable providers, cloud providers, etc.
• Establish the company as a leader within the growing private network, SaaS, cloud, and shared spectrum spaces.

Skill Set:

• 9+ years of experience in product management, with a proven background in Wi-Fi, LTE, Cybersecurity, 5G, SaaS or cloud technology
• Bachelor’s degree in Computer Science or related field. Preference will be given to MBAs.
• Keen business acumen and the ability to accurately forecast and navigate market challenges.
• Strong understanding of product management, forecasting, margins, profits, market climate, and equations.
• Familiar with software business models and go-to-market strategies a must.
• Basic proficiency with Office Suite, Microsoft, Google applications, and website editing tools. Any experience with merchandise or product tracking and reporting systems beneficial.
• Ability to look at customer needs and understand what can supplement /support their process.
• Advanced knowledge of enterprise and legacy technology solutions.

Our client delivers cloud wireless access solutions that include virtualization, wireless network management, and device-to-cloud support. They are hiring a VP of Product Engagement to handle increased demand for their products through product planning, development, and product management.

The VP of Product Management is a product marketing expert who is responsible for the positioning of winning, industry-disrupting service products. They will lead product development attempts through the lifecycle process from beginning to end. They will have access to a huge pool of resources and marketing support team.

This Role Offers:

• Competitive base salary plus bonus, stock options, and comprehensive benefits package: PTO, medical/dental/vision, and more.
• Thought-leadership opportunity – voice within dynamic product marketing and leadership teams, with opportunity to build your career and your own team.
• Opportunity to become very influential in what the future of the company is going to be.
• Small, entrepreneurial team backed by a multimillion-dollar budget.
• Tightly knit and results-focused team with a strong work-life balance.
• Access to explosive growth within the SaaS, IoT, Big Data, cloud, and wireless technology space.
• Company is privately held with strong financial backing.
• High visibility within the team and a high degree of influence on projects and company strategy.
• Company and executive leadership is low bureaucracy, low red-tape, data driven, and results-focused. The bet ideas and most measurable outcomes will always win.
• Extensive support resources and a team of highly trained support staff to assist in the implementation of strategic initiatives.

Focus:

• Work with marketing, design, advertising, customer service, vendors, merchandising, and executive teams to develop campaigns based on competitor analysis and market pricing to develop an edge.
• Lead the product strategy through market research, feedback, and analysis to influence pricing and product promotion.
• Research and analyze competitors in the space and analyze the company’s performance against them in various ranking touchpoints.
• Drive adoption and expansion of products by highlighting feature opportunities, winning use cases, and relevant strategies to customers.
• Contribute to products and offer improvement suggestions by providing lifecycle feedback to product management, engineering, and other cross-functional teams.
• Proactively understand customer needs and align product and industry expertise to drive alignment on decisions that enhance customer value. Act as the voice of the customer.
• Identify prime market areas where the company can grow: through product line expansions, new distribution opportunities, and prospective clients.
• Foster new and existing relationships with wireless operators, cable providers, cloud providers, etc.
• Establish the company as a leader within the growing private network, SaaS, cloud, and shared spectrum spaces.

Skill Set:

• 9+ years of experience in product management, with a proven background in Wi-Fi, LTE, Cybersecurity, 5G, SaaS or cloud technology
• Bachelor’s degree in Computer Science or related field. Preference will be given to MBAs.
• Keen business acumen and the ability to accurately forecast and navigate market challenges.
• Strong understanding of product management, forecasting, margins, profits, market climate, and equations.
• Familiar with software business models and go-to-market strategies a must.
• Basic proficiency with Office Suite, Microsoft, Google applications, and website editing tools. Any experience with merchandise or product tracking and reporting systems beneficial.
• Ability to look at customer needs and understand what can supplement /support their process.
• Advanced knowledge of enterprise and legacy technology solutions.

Our client delivers cloud wireless access solutions that include virtualization, wireless network management, and device-to-cloud support. They are hiring a VP of Product Engagement to handle increased demand for their products through product planning, development, and product management.

The VP of Product Management is a product marketing expert who is responsible for the positioning of winning, industry-disrupting service products. They will lead product development attempts through the lifecycle process from beginning to end. They will have access to a huge pool of resources and marketing support team.

This Role Offers:

• Competitive base salary plus bonus, stock options, and comprehensive benefits package: PTO, medical/dental/vision, and more.
• Thought-leadership opportunity – voice within dynamic product marketing and leadership teams, with opportunity to build your career and your own team.
• Opportunity to become very influential in what the future of the company is going to be.
• Small, entrepreneurial team backed by a multimillion-dollar budget.
• Tightly knit and results-focused team with a strong work-life balance.
• Access to explosive growth within the SaaS, IoT, Big Data, cloud, and wireless technology space.
• Company is privately held with strong financial backing.
• High visibility within the team and a high degree of influence on projects and company strategy.
• Company and executive leadership is low bureaucracy, low red-tape, data driven, and results-focused. The bet ideas and most measurable outcomes will always win.
• Extensive support resources and a team of highly trained support staff to assist in the implementation of strategic initiatives.

Focus:

• Work with marketing, design, advertising, customer service, vendors, merchandising, and executive teams to develop campaigns based on competitor analysis and market pricing to develop an edge.
• Lead the product strategy through market research, feedback, and analysis to influence pricing and product promotion.
• Research and analyze competitors in the space and analyze the company’s performance against them in various ranking touchpoints.
• Drive adoption and expansion of products by highlighting feature opportunities, winning use cases, and relevant strategies to customers.
• Contribute to products and offer improvement suggestions by providing lifecycle feedback to product management, engineering, and other cross-functional teams.
• Proactively understand customer needs and align product and industry expertise to drive alignment on decisions that enhance customer value. Act as the voice of the customer.
• Identify prime market areas where the company can grow: through product line expansions, new distribution opportunities, and prospective clients.
• Foster new and existing relationships with wireless operators, cable providers, cloud providers, etc.
• Establish the company as a leader within the growing private network, SaaS, cloud, and shared spectrum spaces.

Skill Set:

• 9+ years of experience in product management, with a proven background in Wi-Fi, LTE, Cybersecurity, 5G, SaaS or cloud technology
• Bachelor’s degree in Computer Science or related field. Preference will be given to MBAs.
• Keen business acumen and the ability to accurately forecast and navigate market challenges.
• Strong understanding of product management, forecasting, margins, profits, market climate, and equations.
• Familiar with software business models and go-to-market strategies a must.
• Basic proficiency with Office Suite, Microsoft, Google applications, and website editing tools. Any experience with merchandise or product tracking and reporting systems beneficial.
• Ability to look at customer needs and understand what can supplement /support their process.
• Advanced knowledge of enterprise and legacy technology solutions.

Our client is a global leader in wireless solutions for telecom carriers and service providers. They are at the forefront of the newest networking technologies including cloud, 5G, IoT, M2M, and so much more. They are hiring a Linux Deployment Engineer to support sales teams create, support, optimize, and install the company’s software applications for customers.

The Linux Deployment Engineer will use their expertise in the Linux operating system to migrate and support automation specs as the software is optimized over time. They will be responsible for upgrading applications and supporting running, logging, and security.

This Role Offers:

• Comprehensive benefits package includes competitive base salary, company match 401(K), performance bonuses and commissions, healthcare and life insurance, perks, and more.
• Team is extremely well funded and has a reputation as one of the best in the industry. Have won awards for 5G solutions and is looking to expand offerings.
• Strong culture of investing in their people and promoting internally within the organization.
• Culture that supports individual ideas but strong team backing. People have the freedom and flexibility to solve problems, but direction and support to implement change.
• Strong pipeline of state-of-the-art technical resources.
• Work with a fast-growing global sales team; with thousands of OEM and B2B customers, and products that are embedded with all major Tier 1 operators.
• Company has been deeply involved in disrupting communications technology since inception – including EPC and 5G core.
• Management has deep experience in the mobility industry, and an international reach.

Focus:

• Receive statements of work from sales team and work with technical sales engineers to deploy.

• Deployments range from simple wireless STP applications to standing up nodes in complex virtual environments.
• Review designs and deliverables to ensure routing, signaling, and networking applications meet contracted requirements.
• Use relevant software design and development tools to complete order to product specifications.
• Use best practices and support development standards. Conduct network connectivity testing as needed.
• Open troubleshooting tickets and investigate technical issues remotely and on-site. Escalate issue to Tier 3 escalation teams and release management to remedy.
• Document product defects and work with product engineering team to recreate issues and develop resolutions.

Skill Set:

• 10+ years of systems engineering experience in a Linux environment.
• Advanced knowledge of Linux OS and Wireshark SIP.
• Technical stack:

• Protocol knowledge of SIP, Sigtran, SCTP, Diameter, ENUM/DNS
• Wireless platforms like HLR/HSS, SDM, AuC
• Virtual environments like VMware, OpenStack
• Certifications like Red Hat RHCSA, CompTIA A+, Cisco CCNA, etc. a plus.
• Experience within Kubernetes, 5G, and/or scripting nice to have.
• Must have experience within ticketing system, preferably Salesforce.
• Experience and ability to quickly respond to and resolve incidents.
• Proven ability to work – whether independently, within a team, or cross-functionally – to deploy large scale solutions.
• Bachelor’s degree or higher in electrical engineering/related field.
• Ambitious work ethic with the desire to get others engaged in the larger picture goal.