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Data Center Engineer

April 26, 2023 by Lacey Walters

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Our client is an experienced leader in IT space. Backed by impressive industry success, they offer a range of innovative, cloud-based business solutions and services and disaster recovery plans to companies, on a global scale.

They are hiring a Data Center Engineer to oversee the operation, maintenance, repair, and overall physical condition of the data center, ensuring compliance with all customer SLAs and industry best practices.

This Role Offers:

• Competitive base salary and full benefits package including health/vision/dental insurance and flexible PTO plan.
• Excellent leadership, focused on innovation and staying ahead of the technology curve.
• Strong advancement potential; company has a culture of promoting internally from their own organization.
• Customer service centric, with proven retention success.
• Strong financial stability and backed by years of growth and success.
• Close-knit culture of a small company, with the perks and industry reach of a large company.
• Opportunity to develop niche industry knowledge within UCaaS/cloud technology.

Focus:

• Monitor the building’s regulations, electrical, network, and mechanical systems, including HVAC systems.
• Troubleshoot any issues that arise with site mechanical and electrical systems, specifically HVAC systems.
• Perform rounds/inspections efficiently and detect anomalies during those rounds.
• Manage projects and support the NOC to perform required work within the DC environment.
• Produce periodic status reports on utilization, progress, downtime, performance, and costs.
• Manage spare part inventory, including shipping parts to remote data center locations.
• Ensure all guests while working in the data center operate within the published operating procedures and guidelines.
• Provide weekly reports and KPIs to top management and host weekly staff meetings.
• Management of multiple vendors & associated equipment, applications, and operating systems with different contracts, warranties, processes, licenses, and processes.
• Manage cost and reduce budget, where resources are procured based on “best-cost.”

Skill Set:

• Bachelor’s degree in Computer Science, Electrical Engineering, or related field.
• 5+ years of experience in data center operations.
• Experience with executing site-specific MOPs, SOPs, and EOPs.
• Knowledge of building monitoring system (BMS) alarm functionality, alarm escalation/acknowledgment, and ability to extract data and trends.
• Demonstrated project management skills.
• Experience with managing multiple vendors and associated equipment, applications, and operating systems.
• Working knowledge of HVAC systems and troubleshooting skills.
• Ability to produce periodic status reports on utilization, progress, downtime, performance, and costs.
• Strong communication skills and ability to work in a team-oriented environment.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in IT recruiting. Our IT recruiting team has expertise placing qualified candidates in software, cybersecurity, and emerging technology roles nationwide. Learn more at bit.ly/42QQPqi

GRC Engineer

October 19, 2022 by Lacey Walters

Our client is a disruptor in the cloud computing space. Their innovative technology is used to support atmospheric imagery and analytics. They are hiring a GRC Engineer to support their security risk management program.

The GRC Engineer will be responsible for developing and implementing information security processes and controls, while ensuring regulatory compliance. This individual will work tactically with both internal and external stakeholders to ensure governance risk and compliance initiatives align with the overall business goals of the company.

This Role Offers:

• Exceptional compensation and benefits offerings with medical/dental/vision, disability, and life insurance; 401(K); unlimited PTO; equity opportunities; and more.
• Work alongside a team of strong cloud professionals looking to transform the capabilities of the data intelligence industry.
• Culture of integrity, high performance, and innovative ideas.
• Company that invests in their employee’s careers by giving them ample opportunity for growth.
• Close-knit, family-oriented company – they celebrate their wins and accomplishments together as a team.

Focus:

• Responsible for the strategy, design, implementation, and management of the information security program.
• Oversee IT risk analysis, security audits, and regulatory activities, acting as SME on governance risk and compliance.
• Review and evaluate security risks and provide opportunities to improve security implementation and automation.
• Develop and maintain security risk management processes and standards.
• Align IT standards, frameworks, and security with overall business and technology strategy.
• Research, evaluate, and implement new GRC tools.
• Install, monitor, and maintain security controls. Review from time to time and provide recommendations for effectiveness.
• Spearhead IT process development and identify opportunities for controls improvements.
• Stay up to date on relevant IT security frameworks, including NIST and SOC2.
• Ensure best practices and compliance with all state, federal, and regulatory requirements.

Skill Set:

• 5+ years of GRC or cybersecurity engineering experience.
• Bachelor’s degree in Computer Science, Information Systems Management, or other technical field required.
• DoD background preferred. Security clearance a plus.
• Hands-on experience in information security auditing, security control development, and risk analysis concepts. Knowledge of applicable frameworks (NIST, SOC2, ISO 27001) required.
• Knowledge of regulatory standards and best practices for security.
• Prior experience managing risk assessment activities.
• Comfortable creating and leading presentations to all levels of leadership. Must be able to deliver technical solutions to non-technical audiences.
• Ability to see big picture goals and create actionable roadmaps for security programs, technology, and business initiatives to get there.

Voice Network Engineer

June 30, 2022 by Lacey Walters

Our client is a leader in the fiber-optic and voice services industry with over 15 years of history providing first-rate internet services. They are hiring a Voice Network Engineer to deploy, maintain, and modify their VoIP and hosted PBX services for enterprise customers.

The Voice Network Engineer will utilize their understanding of voice engineering to provide technical support to assigned accounts. They will devise and modify VoIP and hosted PBX solutions to meet the individual networking challenges of end clients.

This Role Offers:

• Competitive base salary, plus comprehensive benefits, including medical/dental, and 401(k) match.
• Flexible work hours and strong work/life balance.
• Multiple advancement paths. Opportunity to develop niche skills.
• Outstanding company culture with a focus on camaraderie and respect.
• Opportunity to build an advanced skillset in wireless/telecom network infrastructure.
• Large pool of technical resources and software tools.

Focus:

• Design, administer, and optimize performance for a range of network systems, including VoIP, SIP trunks, PBX platforms, and servers.
• Ensure an in-depth understanding of clients and their business needs/goals. Present best voice solutions maximizing customer value.
• Provide technical network support and modify customer accounts as needed.
• Utilize knowledge of voice technology to train and educate customers on phone system functions and abilities. Act as point of contact for questions and concerns that arise.
• Adhere to policies, procedures, and associated training plans for voice network administration, usage, and disaster recovery.
• Support new and existing equipment, hardware, and software upgrades.
• Keep accurate inventory of network equipment.
• Provide a superior level of customer service to enterprise customers.

Skill Set:

• 2+ years of experience in IT support, voice, and/or data roles.
• Bachelor’s degree in Information Technology, Engineering, or related field.
• Proven experience with enterprise-level voice solutions a plus.
• Able to interpret problems and present clear, actionable solutions to people across a range of departments.
• Ability to communicate with internal teams as well as customers to resolve ticket and technical issues.
• Experience with Microsoft Office 365 and common CRMs like Salesforce.

Senior Infrastructure Engineer

June 13, 2022 by Lacey Walters

Our client is a disruptor in the cloud computing space. They are innovating how the world uses sensors, satellites, and radar imagery. They are hiring a Senior Infrastructure Engineer to oversee and support all aspects of servers and IT.

The Senior Infrastructure Engineer will be responsible for installing, diagnosing, repairing, maintaining, and upgrading servers and IT applications to ensure optimal performance. They will also ensure data integrity through backup efforts, business continuity strategy, and disaster recovery planning.

This Role Offers:

• Exceptional compensation and benefits offerings with medical/dental/vision, disability, and life insurance; 401(K); unlimited PTO; equity opportunities; and more.
• Work alongside a team of strong cloud professionals looking to transform the capabilities of the data intelligence industry.
• Culture of integrity, high performance, and innovative ideas.
• Company that invests in their employee’s careers by giving them ample opportunity for growth.

Focus:

• Implement, manage, integrate, and maintain Active Directory infrastructure and applications, NetSuite ERP, Microsoft SQL databases, Office 365, and back-office systems.
• Maintain ESX, GitLab server, Jira, and Confluence.
• Ensure server health on-prem and in the cloud.
• Administer tools that enable functionalities such as single sign on, cluster configuration, bug tracking, policy creation, and agile project management.
• Support IT operations, acting as escalation point for internal IT operations.
• Resolve issues in creative ways and identify opportunities for improvement.

Skill Set:

• 8+ years of experience with Active Directory and server administration/management. Certifications within MS strongly preferred.
• Technical stack:

• MS Office applications as they integrate with Active Directory
• Forests, Group Policy, Domains, Certificate Authority, Trusts, FSMO, etc.
• NetSuite ERP
• Okta, Centrify, Jira, Confluence, Ubuntu
• VMware cluster configuration
• Scripting languages such as JavaScript, PowerShell, Ansible, Terraform
• AWS and Azure cloud and SysOps
• Infrastructure as code
• Solid basis in systems management automation using industry-standard and open-source tools.
• Proven background in integrating ERP with SQL databases.
• Experience with data center operations, disaster recovery, and network security tools, a plus.
• Ability to communicate effectively verbally and in writing.
• Willingness to take on challenges, research solutions, and see through to resolution.
• Knowledge of regulatory standards and best practices for security.

Principal Embedded Software Engineer (HW Platforms)

June 2, 2022 by Lacey Walters

Our client provides orchestration, data management, and cloud driven solutions in a SaaS model, to companies looking to move to cloud-native applications – globally! Their top-tier enterprise solutions are dominating and disrupting major networking giants and top industry players. They are looking for a Principal Embedded Software Engineer to develop and maintain stable, reliable, and secure software and hardware network features.

The Principal Embedded Software Engineer will work alongside network engineers and architects to develop, maintain, and optimize cloud infrastructure network and storage solutions. This role will have access to a huge pool of resources and support teams.

This Role Offers:

• Competitive base salary, bonuses, and an excellent benefits package.

• Impressive penetration with Fortune 500, 1000, and 2000 companies.
• Committed investors who recently added another round of $MM funding.
• Opportunity to capitalize on the white-hot market within cloud virtualization and architecture.
• History of impressive customer satisfaction, with many raving about the quality of the product.
• Disruptive product offering with high demand at the enterprise level.
• Hands-off, anti-micromanaging company culture with strong pipeline of sales resources.

Focus:

• Provide expertise and direction on product features and customer requirements for distributed cloud HW/SW storage.
• Develop a roadmap for product suite, protocol creation, and new feature development that will include plans to enhance functionality, improve security, simplify, improve performance, reduce cost, etc.
• Provide high level oversight to vendors and service providers by defining requirements and solution configurations.
• Act as a liaison between multiple internal teams including network engineering, R&D, and product managers.
• Collaborate with engineering teams on R&D projects to develop the next generation of storage features, architectures, and technologies.
• Identify and troubleshoot technical problems within distributed cloud and SDN.

Skill Set:

• 5+ years of embedded software engineering experience with feature and protocol development for data centers and cloud environments.
• BS or MS in Computer Science, Electrical Engineering, or related study.
• Proven experience of managing product development from end to end while leading and supporting a team of engineers.
• Technical stack:

• Golang or C/C++ programming
• Hardware processor and subsystems
• Servers, network, and storage interfaces
• Embedded SW, FW, HW
• Linux
• Cloud environments (AWS, Azure)
• Data management and storage
• High attention to detail and quality in a deadline-focused environment.
• Excellent verbal and written communication, and analytical and critical thinking skills.

Sr. Product Manager

June 2, 2022 by Lacey Walters

Our client provides orchestration, data management, and cloud driven solutions in a SaaS model, to companies looking to move to cloud-native applications – globally! Their top-tier enterprise solutions are dominating and disrupting major networking giants and top industry players. They are looking for a Sr. Product Manager to oversee product development throughout the entirety of the product lifecycle for their multi/hybrid cloud and container solutions.

The Sr. Product Manager will strategize new product features and support product lifecycles to drive development from planning, to design and delivery, ensuring ROI of initiatives. They will be responsible for driving the product development from design to production based on market gaps and trends.

This Role Offers:

• Competitive salary and an excellent benefits package.

• Impressive penetration with Fortune 500, 1000, and 2000 companies.
• Committed investors who recently added another round of $MM funding.
• Opportunity to capitalize on the white-hot market within cloud virtualization and architecture.
• History of impressive customer satisfaction, with many raving about the quality of the product.
• Disruptive product offering with high demand at the enterprise level.

Focus:

• Lead product development strategy from end to end, including developing value propositions and business cases for new features.
• Be involved in all stages of the project lifecycle from requirements to design, to development, to testing, and implementation.
• Interface with high-level partners and internal teams to gather business requirements and roadmaps for new products. Support rollout process and ensure timeline is kept.
• Collaborate with product managers and engineers to set schedules for production, measure product line success to verify ROI is realized, and oversee product lifecycle.
• Partner with cross-functional teams in defining and communicating user experience and design direction.
• Give strategic direction to sales and marketing on branding, product positioning, pricing, competitors, and market trends.
• Identify market trends, analyze data, and gather a deep understanding of consumer behavior to develop customer-centric solutions.
• Understand the company’s strategic and competitive position to distill and contribute to product strategy that informs product development.

Skill Set:

• 3+ years of product management leadership experience in the hyperconverged infrastructure space.
• BS or MS in Computer Science, Electrical Engineering, or related study.
• Technical engineering background with experience working with VM or container-centered components (Kubernetes, VLAN, virtual switches, etc.).
• In-depth knowledge and experience with the design and implementation of distributed applications, using Containers, Kubernetes, Big Data, etc.
• Must have hands-on experience with all stages of product design, from user research, UI/UX, coding, and field enablement.
• Familiarity with cloud solutions and technology, including:

• Hyperconverged infrastructures
• Container/VM technologies (Kubernetes)
• Cloud environments (AWS, Azure)
• Virtual switches & networking
• Data management and storage
• High attention to detail and quality in a deadline-focused environment.
• Excellent verbal and written communication, and analytical and critical thinking skills.

Director of Enterprise Sales

June 1, 2022 by Lacey Walters

Our client is an IaaS firm that designs and builds scalable virtualized cloud computing platforms. As an AWS premiere partner, they have built world-class public cloud solutions for enterprise-level business applications, marketing, data management, and data analytics. Their cybersecurity tools and strategy development have made them one of the most respected managed cloud service providers in the industry. They are hiring a Director of Enterprise Sales to manage enterprise sales opportunities.

The Director of Enterprise Sales is a business expert who demonstrates the huge ROI opportunity in managed cloud services. They will have access to outstanding marketing tools, and resources. Capitalizing on the market boom in their territory, they will market managed cloud and IaaS solutions to large enterprises.

This Role Offers:

• Aggressive base salary with uncapped commission incentives and performance bonuses. Company-paid full benefits package includes contributory healthcare plan, unlimited paid time off, 401(k) match, and more.

• IaaS agreements in place with Fortune 500 and Fortune 2000 companies.
• High visibility in the company, including direct access to VP of Sales and other VP-level executives.
• Industry reputation as a top global provider of managed cloud services: one of the top 5 companies in AWS migrations and top 5 in cloud native applications.
• Company has strong funding and numerous awards, including rapid growth within the Gartner Magic Quadrant.
• Disruptive product offering with high B2B customer demand in a growing market region.
• Hands-off, anti-micromanaging company culture with strong pipeline of sales resources.
• Dedicated solutions engineers to assist with closing large and complex deals.

Focus:

• Identify large enterprise firms as prospects for managed cloud services, translating cloud and IaaS solutions into meaningful business opportunities.
• Oversee a team of Account Executives and provide support through all sales lifecycle stages.
• Educate enterprise business owners on public cloud solutions, including cloud native applications, AWS, Microsoft Azure, and Google capabilities, and design/build services.
• Develop strong business relationships with key decision-makers in enterprise accounts.
• Track sales profits, budgets, and KPIs to ensure department quota is reached.
• Deliver quarterly and annual reports and forecasts to senior management, with accompanying market analysis and a strategy for revenue growth and addressing key obstacles.
• Manage the enterprise sales team. Support training, enable strategy, and create a team of highly capable account managers.
• Refine and optimize business processes, workflows, and sales tactics within the team.

• Manage SLAs and customer service strategies.

Skill Set:

• Bachelor’s degree in business or a related technical field.
• 5+ years of experience in senior direct sales roles, preferably managing enterprise-level technical sales.
• 3+ years of industry experience within managed services, including SaaS/cloud applications, data security, and regulatory compliance for enterprise clients.
• Proven history of excelling in sales and managing multi-million dollar quotas.
• In-depth leadership experience with the ability to oversee and mentor a team in sales techniques and processes.

• Ability to discuss the benefits of cloud services technology, including:

• Hybrid vs. private cloud computing models
• Effective cybersecurity strategies for hybrid cloud users
• Data management and analytics tools
• AWS (Amazon Web Services), including IAM, MFA, and VPC
• Microsoft Azure and Google Cloud
• Existing senior-level relationships with enterprise companies is a plus.

• Track record of success in developing long-term business strategy and plans.

• Familiarity with common CRM and sales software.
• Superior professional presence and business acumen; excellent skills in communication, technical presentations, and contract negotiation.

Presales Engineer

March 9, 2022 by Lacey Walters

Our client delivers cloud solutions like managed services, data modernization, remote team collaboration, and more for various enterprises nationwide. Due to growing demand, they are hiring a Presales Engineer to support the growth of the company’s Google Cloud solutions through business proposal and sales efforts.

The Presales Engineer will support sales teams through the creation and delivery of proposals, SOWs, and implementation plans. This person is a technical sales expert working to align client business needs with the capabilities of the company’s solutions.

This Role Offers:

• Competitive base salary and benefits program.
• Fun and tight-knit company culture with a “work hard, play hard” mindset.
• Major growth opportunity in the dynamic, high-growth cloud space.
• Company that has been recognized through awards for being a premier cloud partner and a great place to work.
• Hands-on involvement in sales processes, bridging technical knowledge with solutions delivery.
• Excellent industry reputation within the cloud space; many satisfied Fortune 1000 customers.

Focus:

• Work alongside sales teams to identify customer business goals and develop solution architectures that integrate their needs with Google Cloud solutions.
• Demonstrate cloud solutions to clients during the sales process through technical presentation and SOW delivery.
• Educate clients on solutions, including cloud enablement, automation, computing, and more.
• Manage technical sales documentation (work orders, ramp-up, onboarding, SOWs, integration).

• Attend presentations and demos with decision-makers and keep closely in touch during cloud migrations and hand-offs.
• Monitor industry developments and keep abreast of Google Cloud solutions as they change and develop within the marketplace, ensuring the company stay competitive within the space.
• Act as technical SME on all Google Cloud and company offerings, supporting internal sales teams and external customers as needed.

Skill Set:

• 2+ years of experience in technical presales or sales engineering within the cloud industry.
• Expertise in Google Cloud solutions, administration, applications, integrations, and support.

• Ability to work cross-functionally with engineering, sales, and solutions delivery teams to meet customer needs.
• Strong understanding of the following technology:

• Active Directory, Microsoft 365/Exchange, Chrome OS
• DNS, email routing
• Google Workspace security
• Third-party tools like GAM, BetterCloud, Zluri, MVISION, CloudM
• Bachelor’s degree in relevant field.
• Customer-facing skills. Able to communicate highly technical data to non-technical audiences.
• Proven success in technical sales delivery and execution including pricing, scoping, and presentation.

Regional Sales Executive

March 1, 2022 by Lacey Walters

Our client is a leading provider of communication technology. With a robust portfolio of solutions, our client offers PaaS, cloud, and business automation solutions to clients around the world. To support their continued growth, they are seeking a Regional Sales Executive to join their highly motivated and talented sales team.

The Regional Sales Executive will be responsible for developing and maintaining relationships with channel partners and their customers to generate revenue growth. This person will play a key role in expanding the company’s market share nationwide through both channel development and direct sales efforts.

This Role Offers:

• Competitive base salary plus generous commission structure and comprehensive benefits.
• High employee tenure in sales department.
• Established, profitable company with an incredible industry reputation from being in the space for over 20 years.
• Disruptive product offering with high B2B customer demand in a growing market region.
• Tightly knit and results-focused team with a strong work-life balance.
• Strong company culture with values that guide how they work.

Focus:

• Collaborate with channel partners and sales team to develop sales strategy and expand market share nationwide.
• Exceed sales quotas and revenue growth targets through direct sales and channel development efforts.
• Identify partner-level prospects for communication technology services. Translate company cloud, cPaaS, and voice solutions into meaningful business opportunities for these customers.
• Analyze the territory/market’s potential, track sales and status reports.
• Cultivate strong business relationships within the sales region, identifying sales opportunities with new clients across many industries, not limited to the technology space.
• Manage SLAs and customer service strategies.
• Maintain an updated database in sales database including all activities, partners, and opportunities with their current status.
• Truly own and sell the value proposition of the company while understanding the industry and the company’s advantages.

Skill Set:

• 10+ years of sales/channel leadership experience in the technology industry.
• Bachelor’s Degree in related field preferred.
• Background selling intelligent virtual agents (IVAs) or AI.
• Strong relationship-building skills for B2B long sales cycles.
• Proficiency with Salesforce or similar CRM.
• Demonstrated history exceeding sales quotas.
• Experience with solution-selling methodologies and a consultative sales approach.

Business Development Representative

February 24, 2022 by Lacey Walters

Our client delivers cloud solutions like managed services, data modernization, remote team collaboration, and more for various enterprises nationwide. Due to growing demand, they are hiring a Business Development Representative to support the growth of the company’s Google Cloud solutions through sales and prospecting efforts.

The Business Development Representative will drive market growth and help build a pipeline of sales leads in support of the sales teams. This person will be an expert on aligning client business needs with the capabilities of the company’s solutions.

This Role Offers:

• Competitive base salary and benefits program.
• Fun and tight-knit company culture with a “work hard, play hard” mindset.
• Major growth opportunity in the dynamic, high-growth cloud space.
• Company that has been recognized through awards for being a premier cloud partner and a great place to work.
• Sales team does all prospecting and closes all deals.
• Excellent industry reputation within the cloud space; many satisfied Fortune 1000 customers.

Focus:

• Create strong business relationships with potential accounts through inbound and outbound prospecting, identifying opportunities with new clients across various industries.
• Generate high volume of contact with potential accounts through phone and email conversations.
• Gain in-depth knowledge of sales practices and product offerings.
• Work closely with Account Executives to facilitate a smooth hand-off through entire cycle.
• Support the sale of advanced Google cloud solutions including CRM development, ERP system integration, information security, change management, modernization, and more.
• Monitor the target market response to the sales and marking efforts, perform analysis, and provide appropriate feedback to influence current and future portfolio roadmaps.
• Identify large enterprise firms as prospects and translate their business goals into meaningful business opportunities.
• Provide world-class prospect and customer experience through every interaction.

Skill Set:

• Previous experience in a sales or BDR role, preferred.
• Bachelor’s degree in Business, Communications, Marketing, or related discipline.
• Industry knowledge of Google cloud solutions and basic sales processes.
• Strong relationship-building skills for developing long sales cycles.
• Excellent communication and customer service skills with the ability to talk business with C-level executives.
• Proven success in cold calling, service selling, and complex sales processes, a plus.
• Experience with sales platforms such as ZoomInfo, LI Navigator, Salesforce, or similar, a plus.
• Competitive, resilient, and highly motivated.
• Understanding of related solutions, including SaaS, managed IT, networking, cybersecurity, etc.

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