Senior Salesforce Administrator

Senior Salesforce Administrator

Our client, a telecommunications powerhouse, has been a game-changer since its inception in the early 2000s. They are seeking a Senior Salesforce Administrator to manage and optimize their Salesforce environment for both Residential and Enterprise solutions. The successful candidate will play a vital role in ensuring Salesforce runs smoothly and supports business needs, building reports and dashboards, and providing data insights.

Focus:

Serve as the subject matter expert on Salesforce, maintaining the integrity of data and workflows across Sales and Service Clouds.

Build, maintain, and enhance reports and dashboards to provide actionable insights for business teams.

Work with stakeholders to gather requirements, design solutions, and implement improvements in Salesforce to align with business needs.

Perform Salesforce administrative tasks, including user management, role hierarchy, profiles, permissions, and data security.

Oversee Salesforce system configuration, including custom objects, fields, workflows, and automation using Process Builder or Flow.

Manage and prioritize Salesforce-related requests, troubleshooting issues, and implementing enhancements as needed.

Create and deliver Salesforce training to end-users and support adoption across departments.

Utilize Excel for data analysis, including advanced functions like VLOOKUPs, to support reporting and data migration activities.

Skill Set:

Bachelor’s degree preferred; equivalent professional experience considered.

Minimum of 3 years as a Salesforce Administrator, ideally with experience supporting Sales and Service Cloud solutions.

Salesforce certifications required (at least one):

Salesforce Administrator

Salesforce Sales Cloud Consultant

Salesforce Platform App Builder

Strong knowledge of Salesforce Sales and Service Cloud, including experience in building automations and optimizing workflows.

Proficiency in building reports and dashboards in Salesforce and advanced data management skills in Excel (e.g., VLOOKUPs, pivot tables).

Excellent problem-solving skills and attention to detail with a proactive approach to system improvements.

Strong communication skills, with the ability to work collaboratively across departments and with diverse stakeholders.

Self-starter with the ability to manage multiple tasks and projects simultaneously.

This Role Offers:

Comprehensive health coverage including Medical, Dental, Vision, and Prescription Plans.

Flexible Spending Accounts.

Short- and Long-Term Disability.

Supplemental Life and AD&D.

401(k) Retirement Savings.

Employee Assistance Program.

Generous Time Off and Holidays.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in telecommunications recruiting. Our telecommunications recruiters have a proven track record of placing top tier talent in the industry, with deep expertise in wireless, fiber, network infrastructure, etc. Learn more at bit.ly/46Gs4yS