Head of Operations

Job Title: Head of Operations

Location: Remote / Nationwide (United States)

Industry: Tech-enabled debt-recovery & collections platform (private-equity backed, multi-site roll-up)

Why You Should Join

Picture stepping into a ground-floor leadership seat where your playbooks will shape a modern, data-driven platform that is buying, integrating, and transforming high-performing collections firms across the country. With committed capital, an active M&A pipeline, and a mandate to digitize an underserved sector, this is your chance to turn best-in-class operations into a national growth engine and accelerate your own path toward COO or President.

The Impact You’ll Make

• Architect scalable operations by building end-to-end processes, SOPs, KPIs, and dashboards for newly onboarded business units while standardizing quality and compliance.
• Lead post-acquisition integration across people, process, and performance metrics to realize synergies quickly and responsibly.
• Partner on target evaluation with founders and investment leads, assessing operational leverage, talent depth, and margin expansion opportunities.
• Drive diligence and onboarding for each acquisition, ensuring smooth leadership transitions and early-stage stabilization.
• Translate field needs into tech requirements, collaborating with product and engineering to automate core workflows and boost collector productivity.
• Champion change management, securing buy-in at every level so new tools and processes stick long after Day 1.

What Sets You Up for Success

• 7+ years in collections, receivables management, or other high-transaction services environments with direct P&L or large-team oversight.
• Track record of building process from scratch and scaling operations in fast-growth, acquisition-driven, or roll-up settings.
• Comfort leading through ambiguity and rapidly shifting priorities.
• Bonus points for experience inside a PE-backed platform, chief-of-staff style roles, or hands-on M&A integration.

What’s in It for You

• Immediate impact & visibility with founders and investors shaping strategy.
• Clear upward mobility toward enterprise-level executive roles as the platform scales.
• Funding in place and deals in flight—be part of an organization that is ready to execute.
• Fully remote work environment with nationwide responsibility and travel as needed (25 %).

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS