Senior Business System Analyst / Document Manager

Senior Business System Analyst / Document Manager

Location: Fully Remote – USA (Central or Eastern Time preferred)

Contract Duration: 24 months (with potential extensions)

About the Opportunity

Join a forward-thinking, results-driven team as our Senior Business System Analyst / Document Manager. In this remote role, you’ll lead the digital transformation of document workflows and Jira-driven processes across the organization. Expect a dynamic environment where your analytical insights and systems expertise directly impact operational efficiency and strategic decision-making. This is a fully remote position that offers the autonomy and flexibility to truly own your domain—from governance to execution.

Key Responsibilities

Document Management System Administration

• Oversee and optimize document management systems (DMS), ensuring robust metadata standards and version-control protocols.
• Manage system migrations from legacy tools into modern repositories with minimal disruption.
• Monitor system health, troubleshoot bottlenecks, and collaborate with IT teams on enhancements and security configurations.

Jira & Agile Workflow Design

• Design, configure, and automate Jira workflows to enhance visibility and alignment across agile teams.
• Create actionable dashboards and custom reports to track key metrics and project progress.
• Advocate for automation and continuous process refinement as the Jira system expert.

Training, Support & Documentation

• Produce engaging guides, SOPs, and training modules to boost user adoption and minimize friction.
• Conduct onboarding and regular training sessions for diverse stakeholders.
• Act as primary support liaison, resolving issues or escalating to technical teams as needed.

Analytics & Governance

• Monitor document usage and lifecycle trends to support compliance and retention objectives.
• Carry out audits for data integrity and adherence to governance standards.
• Present insights and recommendations to leadership for system enhancements and strategic planning.

Qualifications & Skills

• Bachelor’s degree in business, Information Management, Library Science, or a related field.
• Minimum 3 years of experience in Jira Cloud administration, including workflows, automation, and custom reporting.
• 3–5 years of experience in document or records management and digital asset systems.
• Familiarity with platforms like SharePoint, M-Files, or FileNet preferred.
• Comfortable working in an agile framework and collaborating with technical teams.
• Strong communicator with excellent analytical and stakeholder engagement skills.
• Self-starter with the ability to juggle multiple priorities independently.

Preferred Bonus Skills:

• Experience with Microsoft Power Platform and SQL
• Certifications such as CRM or IGP in document/records management.
• Knowledge of metadata taxonomy and compliance standards.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS