Regional Channel Sales – CCaaS

Regional Channel Sales – CCaaS

Location: USA Remote

Company Overview

An innovative and rapidly growing telecom technology firm is expanding its national sales presence by launching a new go-to-market initiative for their CCaaS platform. This high-margin, cloud-based contact center solution is gaining significant traction within the telecommunications reseller space. Backed by a leadership team with decades of industry success and a product that offers a significant competitive advantage, this company enables agents to become providers in their own right—owning branding, revenue, and customer relationships.

Position Summary

The Regional Channel Sales – CCaaS role is responsible for driving new partner acquisition and enabling their success through onboarding, training, and co-selling efforts. This is an individual contributor role with strategic importance. You will report directly to executive leadership and play a critical role in shaping the customer experience and partner engagement strategy for a best-in-class CCaaS offering. This role is fully remote, with occasional travel for partner events and expos.

Key Responsibilities

• Identify, recruit, and activate new sub-agents and reseller partners nationwide.
• Lead CCaaS solution enablement for newly onboarded partners through strategic training, onboarding plans, and early-stage sales support.
• Execute multi-channel business development campaigns, including event participation, lead gen initiatives, and outreach strategies.
• Support partners throughout the sales cycle with co-selling assistance, demos, proposals, CRM management, and contract negotiation.
• Cultivate long-term channel relationships through quarterly business reviews, performance evaluations, and growth planning.
• Collaborate cross-functionally with product, engineering, finance, and customer success teams to ensure smooth partner onboarding and implementation.
• Serve as the product’s channel evangelist, maintaining CRM hygiene, reporting metrics, and opportunity tracking using Salesforce and other internal systems.
• Participate in post-sales efforts, including client introductions, invoicing reviews, and success metric analysis to ensure strong initial value delivery.
• Represent the company at national and regional events—approximately 5 to 6 per year.

Qualifications

• 3+ years of experience selling CCaaS, CPaaS, or contact center solutions through the indirect channel model.
• Demonstrated success building and supporting a portfolio of independent sales agents and sub-agents.
• Strong background in the telecommunications space, including exposure to solutions like SIP Trunking, Hosted PBX, and related services.
• Familiarity with tools like Salesforce, Pardot, and ZoomInfo preferred.
• Ability to self-manage, operate independently, and maintain a high standard of accountability.
• Willingness to travel as needed to support channel events and partner development efforts.

Why Apply?

• Join a lean, collaborative, and highly ambitious team where your impact is immediately felt.
• Be the tip of the spear in launching a new product initiative with greenfield territory and high growth potential.
• Competitive compensation with uncapped commission upside.
• A chance to build a channel sales practice from the ground up and influence strategy at an executive level.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS