Operations Manager

Operations Manager

Our client is a leading provider in the plumbing supplies industry. Dedicated to operational efficiency and customer-centric solutions, they work closely with clients and vendors to provide streamlined supply chain management and reliable product expertise. Their commitment to safety, market growth, and fostering long-term partnerships drives them to deliver exceptional value and service across every project.

The Operations Manager leads a team of operations personnel and collaborates closely with the General Manager to create and execute strategies that enhance sales, maximize profitability, and support business objectives. Acting as the primary leader when the General Manager is unavailable, this role is key to ensuring that sales, gross profit, and performance goals are consistently achieved.

This Role Offers:

Opportunity to lead and develop a dedicated team in a dynamic, growth-focused environment

Direct impact on company profitability and operational success

Strong emphasis on professional development and leadership skills

Drive strategic initiatives to enhance market presence and operational efficiencies

Build valuable relationships within the community and industry

Pathway for career advancement within a supportive, excellence-driven organization

Focus:

Guide the recruitment, development, training, and performance management of the operations team. Set clear goals, provide regular feedback, and conduct evaluations to foster individual and team growth.

Analyze operational data and implement strategies to drive sales, enhance efficiency, manage resources, and maximize ROI and profitability.

Support key functions of customer service, inventory management, shipping, receiving, and warehousing operations to ensure seamless workflows and optimal service levels.

Develop community relationships to understand local market dynamics, increase market presence, and identify potential growth areas.

Ensure that all business activities align with organizational policies and regulatory standards.

Maintain a safe and compliant work environment in accordance with safety protocols, including OSHA and DOT guidelines.

Safeguard all operational assets, including facilities, equipment, inventory, and receivables, to protect company resources.

Complete required safety training and fulfill other responsibilities as directed by management.

Skill Set:

A bachelor’s degree or relevant industry experience is required, along with a minimum of 5 years in sales or service roles and at least 1 year of leadership experience.

Must be eligible to drive for company business, with a valid driver’s license and a clean driving record that meets company standards.

Demonstrates strong leadership qualities, with excellent interpersonal, verbal, and written communication skills.

Able to foster a positive, motivated team environment that prioritizes customer satisfaction.

Capable of establishing and nurturing productive relationships with customers and vendors.

Skilled in interpreting financial and operational data to evaluate plans and adjust strategies to achieve success.

Proficient in business operations software and Microsoft Office applications, including Outlook, Word, and Excel, for communication, scheduling, and performance analysis.

Familiarity with relevant product lines and market trends is preferred.

About Blue Signal: 

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS