Manager of Analytics & Sales Operations

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Our client is an important part of the public safety system, offering users connectivity through wireless network, broadband, and Wi-Fi. With such a high emphasis on serving their communities and continued business demands, they are hiring a Manager of Analytics & Sales Operations to collaborate across multiple departments and introduce efficient methods, procedures, and software to expedite the Company’s income expansion.

The Manager of Analytics & Sales Operations will be accountable for streamlining the sales operation process with an emphasis on commercial analytics, leading to the success of the sales team and will report to the COO. A suitable applicant shall possess a thorough comprehension of business analytics, data-informed decision-making, and sales operation policies to guarantee agent prosperity.

This Role Offers:

Competitive base salary plus generous benefits including PTO, insurance coverage, and more. Stability within an essential services company. Central role within a key team, involved in discussions with C-suite regarding growth, product and service offerings, customer acquisition and retention, and other crucial business decisions. Opportunity within the exciting and growing wireless industry. Strong mentorship, training, and career advancement opportunities from senior colleagues.

Extensive support resources and tools.

Focus:

Evaluate and improve processes to align with sales strategies, increase productivity, and enhance performance. Administer and troubleshoot sales enablement platforms to ensure access to accurate data for campaign management. Provide guidance, coaching, and development programs to equip them with necessary tools, resources, and insights.

Coordinate sales operations activities with sales, marketing, training, and operations teams to achieve company goals. Continuously analyze business, systems, customers, agents, and sales cycles to increase revenue and efficiency. Build strong relationships and effective communication across departments. Identify areas for improvement and implement streamlined processes. Equip sales team with necessary resources and insights to achieve sales success.

Skill Set:

A Bachelor’s degree in business, finance, or a related field. 10-12 years of experience in sales operations, sales/business analytics, or related roles. Strong analytical skills with proficiency in data analysis and visualization tools, such as Excel, Tableau, Power BI, and Salesforce.