Inside Sales Specialist

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Our client is a leading provider of RF solutions, optical fiber, engineering services, test & measurement, and other wireless products. Their innovation-forward business model has driven consistently high growth and profitability. They are seeking an Inside Sales Specialist to play a vital role in maintaining customer relationships, promoting quality standards, and driving sales growth.

The Inside Sales Specialists’ responsibilities will include managing customer data, quoting and order entry, coordinating with customers, conducting outbound calls, and contributing to the CRM. Additionally, they will need to demonstrate a willingness to learn about the company’s products and RF applications.

This Role Offers:

Competitive base salary plus comprehensive benefits package. High degree of autonomy to bring fresh perspective to the engineering team and help to optimize processes. Best-in-class technology with a diverse wireless solutions portfolio in key growth areas like healthcare, government, and manufacturing. Company is financially stable, debt-free, and expected to double in revenue within the next several years. Opportunity to deepen or expand skillset depending on career aspirations – large company with endless room for growth and development! Strong company culture of mentorship. Relocation support available.

Focus:

Champion a culture of continuous improvement using Lean methodologies. Manage customer data meticulously within the ERP system, including email addresses, delivery addresses, billing addresses, and phone numbers. Facilitate quoting and order entry via the ERP system. Foster strong relationships with key stakeholders, such as buyers and purchasing managers. Handle customer inquiries, quotes, orders, tracking, and delivery coordination. Take ownership of customer returns, ensuring timely replacements. Conduct outbound calls, follow up on leads, and identify sales opportunities. Stay current with product/service updates and competitive offerings. Provide valuable input to the CRM system regarding both current and potential customers.

Skill Set

High school diploma or GED required. Preferred technical/electronics experience. Familiarity with RF (Radio Frequency) is preferred but not required. Experience working with an ERP system is a strong plus. Familiarity with international sales is highly preferred. Demonstrated experience in an outbound/inbound call center or related sales role is a plus. Proficiency in MS Office tools and CRM software (IFS, preferred). Basic math skills and MS Excel proficiency (sorting, filtering, etc.). Strong organizational abilities, multitasking, and attention to detail. Excellent communication skills (verbal and written) for both customer and internal interactions. Exceptional customer service, listening, and sales skills. Self-motivated with the ability to work independently and accurately.

About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in sales & business development recruiting. We have a strong track record of finding top-performing talent in areas such as sales leadership, account management, and business development strategy. Learn more at bit.ly/3ZpJCuu